How to Use and Troubleshoot the Dell S2216M & Dell S2216H Monitor

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This article has information on How to Use and Troubleshoot the Dell S2216M and Dell S2216H Monitor

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Table of Contents

• Key Features
• Specifications
• Setting Up Your Monitor
• Dell LCD Monitor Pixel Guidelines
• Using the On-Screen Display (OSD) Menu
• Reset to Factory Settings
• Troubleshooting
• Documentation

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Key Features

The Dell S2216M and Dell S2216H flat panel displays has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. Some of the key features of this monitor are:

• Full HD 1920 x 1080 resolution.
• Ultra-wide viewing angle at 178°/178° with Ultra-Thin bezel.
• VGA and HDMI connectivity makes it simple and easy to connect with legacy and new systems.
• High Dynamic Contrast Ratio (8,000,000:1).
• Energy Saver feature for Energy Star compliance.

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Specifications

This section provides some specifications of the Dell S2216M and Dell S2216H Monitor. For more information about the Dell S2216M and Dell S2216H Monitor, refer to the User Guide at Dell Support website.

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Setting Up Your Monitor

This section provides information on How to Setup Your Monitor.

• Connecting the Stand - Refer to the User's Guide on Connecting the Stand to your Dell S2216M and Dell S2216H Monitor.
• Connecting the Monitor - Refer to the knowledge base article How to Connect a Monitor to a Computer? for more information. Alternatively, you can also refer to the User's Guide for the Dell S2216M and Dell S2216H Monitor.
• Connecting the Audio Cable - Intergrated speakers are available only on the Dell S2216H Monitor. To know more on How to Connect the Audio Cable on a Dell S2216H Monitor, refer to the User's Guide on Dell Support website.

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Dell LCD Monitor Pixel Guidelines

For more information refer to Dell LCD Monitor Pixel Guidelines knowledge base article.

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Using the On-Screen Display (OSD) Menu

For more information on Using the On-Screen Display (OSD) Menu, refer to the User Guide for Dell S2216M or Dell S2216H Monitor.

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Reset to Factory Settings

For more information on How to Reset your Dell S2216M or Dell S2216H Monitor, refer to the User Guide for Dell S2216M or Dell S2216H Monitor.

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Troubleshooting

This section contains troubleshooting information for your Dell S2216M and Dell S2216H Monitor.

• Self-Test - Steps to perform Self-Test to check whether the monitor is functioning properly.
• Built-In Diagnostics - Diagnostic tool to determine if the screen abnormality is an inherent problem with the monitor or with the computer and video card.
• Common Problems - General information about common monitor problems and possible solutions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and the monitor.
2. Disconnect the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital and analog cables from the back of monitor.
3. Turn on the monitor.
   If the monitor is working correctly, it detects that there is no signal and one of the following message (Figure 1,2 & 3) appears. While in self-test mode, the power LED remains white.
   
   Figure 1: Self-Test Feature when VGA Cable is connected.
   
   
   Figure 2: Self-Test Feature when DVI Cable is connected.
   
   
   Figure 3: Self-Test Feature when DisplayPort Cable is connected.
    
   This box also appears during normal system operation if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after five minutes if left in this state.
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
   If your monitor screen remains blank after using the previous procedure, check the video controller and computer, because the monitor is functioning properly.

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Built-In Diagnostics

Your monitor has a built-in diagnostic tool that helps to determine if the screen abnormality you are experiencing is a problem with the monitor, the computer or video card.

To initiate the Built-In Diagnostics:

1. Unplug the video cable(s) from the back of the computer or monitor. The monitor will go into the self-test mode.
2. On the front panel, press and hold Button 1 and Button 4 simultaneously for two seconds (Figure 4). A gray screen appears.
3. Carefully inspect the screen for abnormalities.
4. Press Button 4 on the front panel again. The color of the screen changes to red.
5. Inspect the display for any abnormalities.
6. Repeat step 5 and step 6 to inspect the display in green, blue, black, white, and text screens.
7. The test is complete when the white screen appears. To exit, press the Button 4 again.

Figure 4: Power & Menu Buttons
 

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Common Problems

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Documentation

To view or download the User's Guide or Manuals for your Dell S2216M or Dell S2216H Monitor, follow these instructions:

1. Visit the Dell Manuals website.
2. Click View Products button under Browse for a Product.
3. Select Monitors & Projectors and then Select Monitors.
4. From the list, click on Dell S2216M Monitor or Dell S2216H Monitor.
5. Click on PDF next to the required document.
   • Click on More Languages to view the list of available language options.
   • Click on PDF next to the preferred choice of language.

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Not applicable.