Numéro d’article: 000137329

Interposer Card Only Detects One Solid State Drive (SSD)

Résumé: Some PCIe M.2 Solid State Drives (SSD) fail detection when installed on Multi-SSD interposer cards. This issue has been observed on a Dell Precision Workstation after the interposer card was installed in the system by the system user. ...

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Contenu de l’article

Symptômes

Some PCIe M.2 Solid State Drives (SSD) fail detection when installed on Multi-SSD interposer cards. This issue has been observed on a Dell Precision Workstation after the interposer card was installed in the system by the system user. Only a single SSD drive was detected.

SLN301728_en_US__1PCIe-Interposer

Cause

This issue is caused by which slot the interposer card is installed in. The Precision Tower 5810, 7810, 7910 systems are equipped with multiple PCIe slots that will accept x16 PCIe form factor cards, however some of these PCIe slots are wired as PCIe x4, not PCIe x16.
If the slot is wired as PCIe x4, then only one SSD on the interposer card will be detected.

Résolution

Move the interposer card to a true x16 PCIe slot.

Note: PCIe SSD M.2 Interposer cards installed by Dell from the factory are installed in x16 wired PCIe slot.

Propriétés de l’article

Produit concerné

Precision Rack 7910, Precision Tower 5810, Dell Precision Tower 7810, Precision Tower 7910

Dernière date de publication

30 sept. 2021

Version

Type d’article

Solution

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