Numéro d’article: 000129349

How to Obtain the CrowdStrike Customer Identification

Résumé: Learn how to find your CrowdStrike Customer Identification (CID) by following these instructions. These instructions support Windows, Mac, and Linux.

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Symptômes

The CrowdStrike Customer Identification (CID) is used to:

Activate the CrowdStrike Falcon Sensor
Troubleshoot the CrowdStrike Falcon Console

Affected Products:

CrowdStrike

Affected Operating Systems:

Windows
Mac
Linux

Cause

Not applicable

Résolution

Locate your customer ID (CID) in the CrowdStrike Falcon Console by following these instructions.

In a Google Chrome or Microsoft Edge browser, go to your Falcon Console login URL.
- Falcon US-1: https://falcon.crowdstrike.com/login/
- Falcon US-2: https://falcon.us-2.crowdstrike.com/login/
- Falcon EU-1: https://falcon.eu-1.crowdstrike.com/login/
- Falcon US-GOV-1: https://falcon.laggar.gcw.crowdstrike.com/login/
Populate the CrowdStrike account holder’s credentials, and then click Log In.

Falcon Console log in

In the left menu pane, select the Host setup and management app icon and then select Sensor downloads.

Sensor Downloads

Note: The layout in the example may differ slightly from your environment.

Under HOW TO INSTALL, document the Customer ID.

Example customer ID

Note:

The Customer ID differs in your environment.
In the example, C87F75774D is the Customer ID.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Propriétés de l’article

Produit concerné

CrowdStrike

Dernière date de publication

08 févr. 2024

Version

Type d’article

Solution

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