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Connectrix: How to find a DELL EMC Connectrix switch serial number

Résumé: Connectrix: How to find a DELL EMC Connectrix switch serial number

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.

Symptômes



How to find a DELL EMC Connectrix switch serial number.

A Dell EMC Connectrix switch serial number is needed to open a service request.

Unable to find the DELL EMC Connectrix serial number.

Cause

NA

Résolution

Connectrix (Brocade) Switches:     

In a Connectrix Brocade switch, there are four ways to obtain the serial number:     

  • Log in to the switch using telnet or Secure Shell (SSH) and issue the FOS command:   
chassisshow

Example:      
Brocade#> chassisshow

FAN  Unit: 1
Time Awake:             46 days


FAN  Unit: 2
Time Awake:             46 days


POWER SUPPLY  Unit: 1
Time Awake:             46 days


POWER SUPPLY  Unit: 2
Time Awake:             46 days


CHASSIS/WWN  Unit: 1
Header Version:         2
Factory Part Num:       40-00XXXX2-04
Factory Serial Num:     AXX0602XX08
Manufacture:            Day: 15  Month: 12  Year: 2006
Update:                 Day:  8  Month:  3  Year: 2012
Time Alive:             1502 days
Time Awake:             46 days
ID:                          EMC0000CA               
Part Num:               CONTRX0000500
Serial Num:             BRCAHX00000000
 
The Connectrix Brocade switch serial number is listed in bold.
  • Log in to Webtools using an Internet browser and enter the switch IP address.
  1. After logging into the switch, the main page shows a picture of the switch and below that, an area called Switch Event, Information.
  2. Click the tab labeled Switch Information.
  3. The Connectrix serial number is listed under the Other tab and labeled as Supplier Serial Number.
  • If Connectrix Manager, Connectrix Manager Data Center Edition, or Connectrix Manager Converged Network Edition is used to manage the Connectrix Brocade switch, it is possible to get the serial number from this software.
  1. Find the fabric the switch is discovered in using the fabric view.
  2. Right-click the switch and choose Properties.
  3. The switch serial number is listed in this tab.
  • The Connectrix Brocade switch serial number is also physically located on the switch (this information is obtained from the respective switch hardware guide which is found on Dell Support web site.
Home > Support > Technical Documentation and Advisories > Hardware/Platforms Documentation > Connectrix Directors and Switches > General Reference
 
The serial number label is located as follows:      
  • AP-7600BOn the bottom of the chassis
  • DS-220B Nonport side of the chassis
  • DS-4100B, DS-4900B, and MP-7500BOn the switch ID pull-out tab located inside the chassis on the port side on the left
  • DS-300B, DS-5000B, DS-5100B, and DS-5300BOn the switch ID pull-out tab located on the bottom of the port side of the switch.
  • ED-48000BInside the chassis next to the power supply bays
  • ED-DCX-B, ED-DCX-4S-SBOn the bottom right on the port side of the chassis.
  • DS-6510B- On the switch ID pull-out tab located inside the chassis on the port side on the left
  • ED-DCX-8510-8On the port side of the chassis, on the lower right side and directly above the cable management comb
  • ED-DCX-8510-4On non-port side of the chassis, on the left of the chassis just below the left-hand power supply


Connectrix (Cisco) Switches:     

In a Connectrix Cisco switch, there are three ways to obtain the serial number:     

  • Log in to the switch using telnet or Secure Shell (SSH) and issue the CLI command:
show license host-id
or
show inventory.

Example:      
CiscoMDS#> show license host-id
License hostid: VDH=FOX1XXXX000

Example:     
CiscoMDS3#> show inventory
NAME: "Chassis",  DESCR: "MDS 9513 (13 Slot) Chassis "
PID: DS-C9513            ,  VID: V01 ,  SN: FOX1XXXX000

NAME: "Slot 1",  DESCR: "16x1GE, Storage Services Node"
PID: DS-X9316-SSNK9      ,  VID: V01 ,  SN: JAEXXXX2YYK

NAME: "Slot 3",  DESCR: "1/2/4/8 Gbps FC Module"
PID: DS-X9248-48K9       ,  VID: V03 ,  SN: JAFXXXXAQPL

NAME: "Slot 7",  DESCR: "Supervisor/Fabric-2a"
PID: DS-X9530-SF2AK9     ,  VID: V01 ,  SN: JAFXXXXCEHP

NAME: "Slot 8",  DESCR: "Supervisor/Fabric-2a"
PID: DS-X9530-SF2AK9     ,  VID: V01 ,  SN: JAFXXXXCEGK

NAME: "Slot 14",  DESCR: "Fabric card module"
PID: DS-13SLT-FAB2       ,  VID: V03 ,  SN: JAFXXXXCHLG

NAME: "Slot 15",  DESCR: "Fabric card module"
PID: DS-13SLT-FAB2       ,  VID: V03 ,  SN: JAFXXXX2CHJM

NAME: "Slot 17",  DESCR: "MDS 9513 (13 Slot) Chassis Power Supply"
PID: DS-CAC-6000W        ,  VID: V01 ,  SN: DCHXXXXX00N

NAME: "Slot 18",  DESCR: "MDS 9513 (13 Slot) Chassis Power Supply"
PID: DS-CAC-6000W        ,  VID: V01 ,  SN: DCHXXXXX00R

NAME: "Slot 19",  DESCR: "MDS 9513 (13 Slot) Chassis Fan Module"
PID: DS-13SLT-FAN-F      ,  VID: V01 ,  SN: DCHXXXX005B

NAME: "Slot 20",  DESCR: "MDS 9513 (13 Slot) Chassis Fan Module"
PID: DS-13SLT-FAN-R      ,  VID: V01 ,  SN: DCHXXXX00RS

NAME: "Slot 21",  DESCR: "MDS 9513 (13 Slot) Chassis Clock Module"
PID: DS-C9513-CL         ,  VID: V01 ,  SN: NWGXXXX01V5

NAME: "Slot 22",  DESCR: "MDS 9513 (13 Slot) Chassis Clock Module"
PID: DS-C9513-CL         ,  VID: V01 ,  SN: NWGXXXX01T9

The Connectrix Cisco serial number is listed in bold in both examples. 
  • If Fabric Manager or Data Center Network Manager are used to manage the Connectrix Cisco switch, it is possible to get the serial number from this software.
  1. After opening Fabric Manager of Data Center Network Manager, choose the fabric that the switch serial number we are trying to find, resides in.  
  2. Open the fabric from the left hand corner of the display. There is an area labeled Physical Attributes.
  3. Under Physical Attributes, there is a folder called switches. In switches, choose Hardware option.
  4. Choosing the hardware option opens a display above the fabric map that displays all installed hardware and the serial numbers of the hardware in the specific fabric.
  5. Find the respective switch by the switch name and look for the chassis hardware information.
  6. The Serial Number listed under the Chassis Hardware description is the serial number of the switch.
  • Connectrix Cisco switch serial number is also physically located on the switch (this information is obtained from the respective switch hardware guide which can be found on the Cisco Website).
The serial number label is located as follows:     
  • MDS-9513 - In the top-middle of the chassis on the port card side of the switch.
  • MDS-9509 - Earlier releases of the switch have the serial number located on the bottom right side of the port card side of the switch, while later releases of the switch have the serial number located on the bottom left side of the port card side of the switch.
  • MDS-9506 - On the bottom left hand side of the port card facing side of the switch.
  • For Departmental class Connectrix Cisco switches, the serial number is found on the product service label on the port side of the switches. 

Informations supplémentaires

DELL EMC Service requests can be opened online via the DELL Support web site.
DELL EMC Support also gives access to open a service request via the Live Chat system.

Produits concernés

Connectrix

Produits

Connectrix, Connectrix B-Series Hardware, Connectrix MDS-Series Hardware
Propriétés de l’article
Numéro d’article: 000071532
Type d’article: Solution
Dernière modification: 02 Mar 2021
Version:  3
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