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Article Number: 000198756
SP3022 Speakerphone and SB522A Soundbar Sound Quality Using Equalizer in DPeM Application
Summary: This article provides information about the Dell SP3022 Speakerphone and SB522A sound quality issue using the DPeM Application.
Article Content
Symptoms
If you must enhance, your Dell Speakerphone SP3022 (See Figure.1) or Dell Slim Conferencing Soundbar - SB522A (See Figure.2) listening experience. You can accomplish this by downloading the Dell Peripheral Manager (DPeM) Application onto your computer. This allows you to select between a few listening presets such as Speech, Bass boost, and treble boost. Alternatively, adjusting the simple Equalizer (EQ) is possible, if the Default preset is selected.
Figure.1 3022 Speakerphone
Figure.2 Dell Slim Conferencing Soundbar - SB522A
Cause
There is a restriction to the EQ settings for conference calls. This is working as designed to ensure the optimal echo cancellation for the best speech quality.
Resolution
Note: This is not a hardware issue. Do not worry.
Below steps can help you solve your concern.
- Download DPeM Apps from this link www.dell.com/support/dpe.
- Install the DPeM app. Click the Audio Settings.
- Select the Equalizer settings, Use your mouse to adjust the blue buttons for Bass, Treble, and Midrange frequencies to meet your sound preference. (See Figure.3)
Figure.3 Audio Equalizer settings
Article Properties
Affected Product
Dell Slim Conferencing Soundbar - SB522A, Dell Speakerphone - SP3022
Last Published Date
23 janv. 2024
Version
4
Article Type
Solution