PowerFlex Manager - VCenter-yhteysvirhe

Tilanne

Toiminto epäonnistuu, kun vCenter-resurssiin liittyviä tietoja, lisäys-/muutosasetuksia tai resurssien etsintää yritetään päivittää.

asmManager.log

Esimerkki epäonnistuneesta löytämisestä ja yhteyden muodostamisesta:

2024-01-24 13:37:48,530 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetDevice.java:176): Discovering puppet device: 10.122.1.1, type=VM Manager
2024-01-24 13:37:48,542 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:244): In PuppetModuleUtil.discoverAndShowFacts, request.getCredentialId(): b1fc43b0-8bdb-47dc-a35a-c0b7d674f312
2024-01-24 13:37:50,651 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:373): elapsed time in sec: 2 to inventory vcenter-my.vcenter.hostname
2024-01-24 13:37:54,664 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:373): elapsed time in sec: 6 to inventory vcenter-my.vcenter.hostname
2024-01-24 13:38:02,674 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:373): elapsed time in sec: 14 to inventory vcenter-my.vcenter.hostname
2024-01-24 13:38:18,684 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:373): elapsed time in sec: 30 to inventory vcenter-my.vcenter.hostname
2024-01-24 13:38:18,711 ERROR [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetDevice.java:320): error discovering Puppet device with IP:10.122.1.1, jobId=Job-018a6ca7-69e3-4750-9bdb-25baa4e2ff29=10.122.1.1
com.dell.asm.asmcore.asmmanager.exception.AsmManagerRuntimeException: Puppet discovery job failed for AsmDeployerDevice{certName=vcenter-my.vcenter.hostname, host=10.122.1.1, discoveryStatus=null}: AsmDeployerDevice{certName=vcenter-my.vcenter.hostname, host=10.122.1.1, discoveryStatus=FAILED}, elapsed time in min = 0
    at com.dell.asm.asmcore.asmmanager.util.PuppetModuleUtil.discoverAndShowFacts(PuppetModuleUtil.java:386)
    at com.dell.asm.asmcore.asmmanager.util.discovery.providers.PuppetDevice.discoverDevices(PuppetDevice.java:278)
    at com.dell.asm.asmcore.asmmanager.tasks.callable.DiscoverDeviceCallable.call(DiscoverDeviceCallable.java:72)
    at com.dell.asm.asmcore.asmmanager.tasks.DeviceInventoryJob.executeSafely(DeviceInventoryJob.java:107)
    at com.dell.asm.asmcore.asmmanager.tasks.AsmDefaultJob.execute(AsmDefaultJob.java:40)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)
2024-01-24 13:38:18,715 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetDevice.java:323): Finished discovering Puppet device with IP:10.122.1.1, status: Error discovering, jobId=Job-018a6ca7-69e3-4750-9bdb-25baa4e2ff29=10.122.1.1
2024-01-24 13:38:18,717 INFO  [JobMgrQuartzScheduler_Worker-76,tid=100] (DeviceInventoryDAO.java:497): DeviceInventoryDAO.updateDeviceInventory for device with refId vcenter-10.122.1.1
2024-01-24 13:38:18,717 INFO  [JobMgrQuartzScheduler_Worker-76,tid=100] (DeviceInventoryDAO.java:498): DeviceInventoryDAO.updateDeviceInventory for device with ipAddress 10.122.1.1
2024-01-24 13:38:18,717 INFO  [JobMgrQuartzScheduler_Worker-76,tid=100] (DeviceInventoryDAO.java:499): DeviceInventoryDAO.updateDeviceInventory for device with serviceTag udmvsca01.prod.treasurywineestates.com
2024-01-24 13:38:18,726 ERROR [JobMgrQuartzScheduler_Worker-76,tid=100] (DeviceInventoryJob.java:117): Discovery by IP range failed for device: serviceTag: null, ipAddress: 10.122.1.1, message: The device with the IP address: 10.122.1.1 cannot be discovered because Puppet module vcenter was not available or failed to return the device information., jobId=Job-018a6ca7-69e3-4750-9bdb-25baa4e2ff29=10.122.1.1

Esimerkki onnistuneesta löytämisestä ja yhteyden muodostamisesta:

2024-01-24 13:37:48,530 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetDevice.java:176): Discovering puppet device: 10.122.1.1, type=VM Manager
2024-01-24 13:37:48,542 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:244): In PuppetModuleUtil.discoverAndShowFacts, request.getCredentialId(): b1fc43b0-8bdb-47dc-a35a-c0b7d674f312
2024-01-24 13:37:50,651 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:373): elapsed time in sec: 2 to inventory vcenter-my.vcenter.hostname
2024-01-24 13:37:54,664 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:373): elapsed time in sec: 6 to inventory vcenter-my.vcenter.hostname
2024-01-24 13:38:02,674 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:373): elapsed time in sec: 14 to inventory vcenter-my.vcenter.hostname
2024-01-24 13:38:18,684 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetModuleUtil.java:373): elapsed time in sec: 30 to inventory vcenter-my.vcenter.hostname
2024-01-24 13:38:18,711 ERROR [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetDevice.java:320): error discovering Puppet device with IP:10.122.1.1, jobId=Job-018a6ca7-69e3-4750-9bdb-25baa4e2ff29=10.122.1.1
com.dell.asm.asmcore.asmmanager.exception.AsmManagerRuntimeException: Puppet discovery job failed for AsmDeployerDevice{certName=vcenter-my.vcenter.hostname, host=10.122.1.1, discoveryStatus=null}: AsmDeployerDevice{certName=vcenter-my.vcenter.hostname, host=10.122.1.1, discoveryStatus=FAILED}, elapsed time in min = 0
    at com.dell.asm.asmcore.asmmanager.util.PuppetModuleUtil.discoverAndShowFacts(PuppetModuleUtil.java:386)
    at com.dell.asm.asmcore.asmmanager.util.discovery.providers.PuppetDevice.discoverDevices(PuppetDevice.java:278)
    at com.dell.asm.asmcore.asmmanager.tasks.callable.DiscoverDeviceCallable.call(DiscoverDeviceCallable.java:72)
    at com.dell.asm.asmcore.asmmanager.tasks.DeviceInventoryJob.executeSafely(DeviceInventoryJob.java:107)
    at com.dell.asm.asmcore.asmmanager.tasks.AsmDefaultJob.execute(AsmDefaultJob.java:40)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)
2024-01-24 13:38:18,715 DEBUG [JobMgrQuartzScheduler_Worker-76,tid=100] (PuppetDevice.java:323): Finished discovering Puppet device with IP:10.122.1.1, status: Error discovering, jobId=Job-018a6ca7-69e3-4750-9bdb-25baa4e2ff29=10.122.1.1
2024-01-24 13:38:18,717 INFO  [JobMgrQuartzScheduler_Worker-76,tid=100] (DeviceInventoryDAO.java:497): DeviceInventoryDAO.updateDeviceInventory for device with refId vcenter-10.122.1.1
2024-01-24 13:38:18,717 INFO  [JobMgrQuartzScheduler_Worker-76,tid=100] (DeviceInventoryDAO.java:498): DeviceInventoryDAO.updateDeviceInventory for device with ipAddress 10.122.1.1
2024-01-24 13:38:18,717 INFO  [JobMgrQuartzScheduler_Worker-76,tid=100] (DeviceInventoryDAO.java:499): DeviceInventoryDAO.updateDeviceInventory for device with serviceTag udmvsca01.prod.treasurywineestates.com
2024-01-24 13:38:18,726 ERROR [JobMgrQuartzScheduler_Worker-76,tid=100] (DeviceInventoryJob.java:117): Discovery by IP range failed for device: serviceTag: null, ipAddress: 10.122.1.1, message: The device with the IP address: 10.122.1.1 cannot be discovered because Puppet module vcenter was not available or failed to return the device information., jobId=Job-018a6ca7-69e3-4750-9bdb-25baa4e2ff29=10.122.1.1

Device_Inventory_logs/<certName>

Inventointitoiminto epäonnistui virheellisen käyttäjänimen tai salasanan vuoksi:

An error occurred while collecting vcenter_facts.
InvalidLogin: Cannot complete login due to an incorrect user name or password.    <<<<<
/opt/puppetlabs/puppet/lib/ruby/gems/2.4.0/gems/rbvmomi-2.2.0/lib/rbvmomi/connection.rb:63:in `parse_response'
/opt/puppetlabs/puppet/lib/ruby/gems/2.4.0/gems/rbvmomi-2.2.0/lib/rbvmomi/connection.rb:92:in `call'
/opt/puppetlabs/puppet/lib/ruby/gems/2.4.0/gems/rbvmomi-2.2.0/lib/rbvmomi/basic_types.rb:213:in `_call'
/opt/puppetlabs/puppet/lib/ruby/gems/2.4.0/gems/rbvmomi-2.2.0/lib/rbvmomi/basic_types.rb:76:in `block (2 levels) in init'
/opt/puppetlabs/puppet/lib/ruby/gems/2.4.0/gems/rbvmomi-2.2.0/lib/rbvmomi/vim.rb:62:in `block in connect'
/opt/puppetlabs/puppet/lib/ruby/gems/2.4.0/gems/rbvmomi-2.2.0/lib/rbvmomi/vim.rb:45:in `tap'
/opt/puppetlabs/puppet/lib/ruby/gems/2.4.0/gems/rbvmomi-2.2.0/lib/rbvmomi/vim.rb:45:in `connect'
/etc/puppetlabs/puppet/modules/vcenter/bin/discovery.rb:768:in `block in <main>'
/opt/puppetlabs/puppet/lib/ruby/2.4.0/timeout.rb:93:in `block in timeout'
/opt/puppetlabs/puppet/lib/ruby/2.4.0/timeout.rb:33:in `block in catch'
/opt/puppetlabs/puppet/lib/ruby/2.4.0/timeout.rb:33:in `catch'
/opt/puppetlabs/puppet/lib/ruby/2.4.0/timeout.rb:33:in `catch'
/opt/puppetlabs/puppet/lib/ruby/2.4.0/timeout.rb:108:in `timeout'
/etc/puppetlabs/puppet/modules/vcenter/bin/discovery.rb:767:in `<main>' 

Vaikutus 

Ei voi suorittaa vCenteriin tai resurssien etsintään liittyviä toimintoja.

Ulkoisten toimien vuoksi joko vCenter-käyttäjänimeä tai salasanaa on muutettu, minkä vuoksi PFxM:ää ei päivitetä.

Käyttäjä on vastuussa PFxM:n päivittämisestä PFxM:n ulkopuolella tehdyillä muutoksilla.

Päivitä PFxM:n tallennettu käyttäjänimi ja salasana tai vaihda vCenterin käyttäjänimi tai salasana manuaalisesti vastaamaan PFxM:ään tallennettua käyttäjänimeä ja salasanaa. 

Versio, jota ongelma koskee

N/A – toimii odotetulla tavalla