Oireet
If you are using a gaming display such as the Dell S2417DG monitor connected to your computer, you may notice a flicker on the screen. The screen or display flickers whenever you are gaming with G-SYNC enabled. The issue is seen when you are playing games in Window mode.
Affected products
- Dell S2417DG
- Dell S2716DG or DGR
- Alienware AW2518H
- Alienware AW3418HW
- Alienware AW3418DW
- Alienware AW3420DW
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This issue is identified as a compatibility issue between the G-SYNC technology on the monitor and the NVIDIA RTX graphics cards.
Tarkkuus
To help address the flickering issue on the monitor:
- Switch to full screen mode whenever you are playing games with the G-SYNC function enabled on the monitor.
- Turn off the G-SYNC function when you want to play games in Window mode. To learn how to enable or disable the G-SYNC function, see the User Guide for the Dell monitor.
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Alienware 25 Gaming Monitor AW2518H, Alienware 34 Monitor AW3418DW, Alienware 34 Monitor AW3418HW, Alienware AW3420DW, Dell S2417DG, Dell S2716DG