Business Notebooks: Boot mode cannot be changed from UEFI to Legacy in Boot Menu
Resumen: Information about resolving a boot menu issue seen on the newer business notebook models from Dell.
Síntomas
Symptom
Owners of a Dell business notebook may report that boot mode cannot be changed from UEFI to Legacy in the Boot Menu. You can enter the Boot Menu by pressing F12 after the system powers on.
Affected systems
| Impacted Platform |
Impacted BIOS |
|---|---|
| Latitude 5491 |
1.7.2 |
| Latitude 5591 |
|
| Precision 3530 |
|
| Precision 7530 |
1.8.0 |
| Precision 7730 |
|
| Latitude 5290 |
1.8.1 |
| Latitude 5490 |
|
| Latitude 5590 |
|
| Latitude 7290 |
1.9.1 |
| Latitude 7390 |
|
| Latitude 7490 |
|
| Latitude 7390 2-in-1 |
1.8.1 |
| Latitude 5290 2-in-1 |
1.7.1 |
| Latitude 5280 |
1.14.1 |
| Latitude 5480 |
|
| Latitude 5580 |
|
| Precision 7720 |
1.14.0 |
| Precision 7520 |
|
| Latitude 7280 |
1.14.0 |
| Latitude 7380 |
|
| Latitude 7480 |
|
| Latitude 5289 2-in-1 |
1.17.0 |
| Latitude 7389 2-in-1 |
|
| Latitude 5285 2-in-1 |
1.5.1 |
| Latitude 7285 2-in-1 |
1.3.0 |
Resolución
Solution
Updating the latest BIOS version on the computer will help resolve the issue. To download and install the latest BIOS:
Note: To learn more about updating the BIOS on a Dell computer, see the Dell knowledgebase article Dell BIOS Updates.
-
Browse to the Dell Drivers & downloads page:
-
Ensure your System Type is selected
-
Select the Operating System
-
Under Category, select BIOS
-
Locate the latest System BIOS
-
Click Download and save the file to your computer
-
Open File Explorer and browse to the location where the downloaded file is saved
-
Double-click the BIOS setup file and follow the on-screen instructions to complete the installation process