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How to Get Support for CrowdStrike

Resumen: Dell offers several methods of support for CrowdStrike. Learn more about how to get support for CrowdStrike using this information.

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Síntomas

This article provides support information for customers who have purchased CrowdStrike through Dell.

Affected Products:

  • CrowdStrike

Causa

Not applicable

Resolución

Note:
  • If you have purchased CrowdStrike from Dell before February 2023, this article details how to get Dell ProSupport for Software for CrowdStrike.
  • If you have purchased CrowdStrike from Dell during or after February 2023, you are entitled to direct CrowdStrike support. From your Falcon console, you can open tickets directly with the CrowdStrike support team. To open a ticket with the CrowdStrike support team, click the menu button in the upper left, click Support and Resources, and then select Support Portal.

Customers who have purchased CrowdStrike through Dell before February 2023 may get support by contacting:

Note:

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Información adicional

 

Productos afectados

CrowdStrike