This article covers software, hardware, and network level requirements for proper configuration of Dell Data Guardian.
Affected Products:
Dell Data Guardian
Affected Versions:
v1.0 and Later
Affected Operating Systems:
Windows
Mac
Not applicable.
Server Infrastructure
Dell Data Guardian requires Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server or Dell Data Protection | Virtual Edition) v9.6 or later for policies and key management.
Permissions
Administration rights are required to install Dell Data Guardian. A non-administrator with elevated privileges is not supported.
Other requirements are required based on the operating system platform. Click the appropriate platform tab for more information about specific requirements.
Windows
Dell Data Guardian has specific Hardware, Anti-virus Exclusions, and Software requirements for Windows. Click the appropriate subject for more information.
Minimum hardware requirements must meet the minimum specifications for the operating system in use:
1IPv6 is not supported.
Anti-virus solutions (such as Symantec, McAfee, and Trend Micro) running on the same endpoint as Dell Data Guardian must have the following folders, files, and extensions added as exclusions.
Folders:
C:\Program Files\Dell\Data Guardian\
C:\Users\*\AppData\Local\Dell\Data Guardian\Portal
C:\Users\[USERNAME]\AppData\Local\assembly\tmp
[USERNAME]
represents the user to exclude in your environment.For more information, reference How to Add Exclusions in Dell Endpoint Security Suite Enterprise.
Files:
C:\Windows\System32\XendowCFS.sys
C:\Windows\System32\XendowFlt.sys
C:\Windows\System32\XendowSCF.sys
C:\Windows\System32\XendowWFP.sys
C:\Program Files\Dell\Data Guardian\DellTray.exe
C:\Program Files\Dell\Data Guardian\Dell.DataGuardian.InjectionClient.exe
C:\Program Files\Dell\Data Guardian\Xendow.Service.exe
C:\Program Files\Dell\Data Guardian\Xendow.Service.Loader.exe
Extensions:
.xen
Click the appropriate product version for specific software requirements. For more information about versioning, reference How to Identify the Dell Data Guardian Version.
Operating Systems
1Supports versions 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 update / 19H1).
1Versions 1511 (November Update / Threshold 2) and 1607 (Anniversary Update / Redstone) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Operating Systems
1Supports versions 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2), 1607 (Anniversary Update / Redstone), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update /19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported. 2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Cloud Sync Clients:
Dell Data Guardian supports the following cloud clients:
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4) and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
1Microsoft Office 365 Business Essentials is not supported.
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Operating Systems
1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Microsoft Office
Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:
Web Browsers
Cloud Sync Clients
1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.
Mac
Dell Data Guardian has specific Hardware and Software requirements for Mac. Click the appropriate subject for more information.
Click the appropriate product version for specific software requirements. For more information, reference, How to Identify the Dell Data Guardian Version.
Operating Systems:
Microsoft Office:
Web Browsers
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers:
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers:
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers:
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers:
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers:
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers:
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
Microsoft Office:
Web Browsers:
Cloud Sync Clients
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.