This article covers the system requirements for installing the Secureworks Taegis XDR Agent.
Web Console Supported Browsers:
Network Protocols:
Firewall Allowlist:
Secureworks Taegis XDR Agent requires outbound traffic to be added to the allowlist for:
| Source | Destination | Reason |
|---|---|---|
| Web Console Access | ctpx.secureworks.com |
Web Console Access |
| Taegis Endpoint Agent | reg.[ENV].taegiscloud.com |
Taegis Endpoint Agent Registration Service |
| Taegis Endpoint Agent | wss://sink.[ENV].taegiscloud.com |
Taegis Endpoint Agent Network Connectivity |
| Taegis Endpoint Agent for Linux | drivers.taegiscloud.com |
Required for a Linux agent to pull down the correct drivers for the kernel your system is running. |
| Taegis Endpoint Agent for Windows | http://www.microsoft.com/pkiops/crlhttp://www.microsoft.com/pkiops/certshttp://crl.microsoft.com/pki/crl/productshttp://www.microsoft.com/pki/certs |
Required for CRL revocation checks performed by the operating system on behalf of the Taegis XDR Windows Agent. |
Alternatively, you can add *.taegiscloud.com.
[ENV] varies depending on the region that your tenant is in. Replace [ENV] with the appropriate character depending on your tenant location:
C if your tenant is in US1: https://ctpx.secureworks.com/D if your tenant is in US2: https://delta.taegis.secureworks.com/E if your tenant is in the EU: https://echo.taegis.secureworks.com/F if your tenant is in the USWEST: https://foxtrot.taegis.secureworks.com/For specific operating system requirements, click Windows, Linux, or macOS for more information.
General Requirements:
Supported Operating Systems:
Hardware Requirements:
General Requirements:
Supported Operating Systems:
Hardware Requirements:
General Requirements:
Supported Operating Systems:
Hardware requirements:
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
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