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How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version

Resumen: The version of Dell Encryption Enterprise or Dell Encryption Personal may be identified by following these instructions.

Este artículo se aplica a Este artículo no se aplica a Este artículo no está vinculado a ningún producto específico. No se identifican todas las versiones del producto en este artículo.
Consulte estos recursos

Síntomas

Knowing the version of Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition) or Dell Encryption Personal (formerly Dell Data Protection | Personal Edition) allows users to:

  • Identify known issues.
  • Determine UI differences.
  • Understand workflow changes.
  • Verify system requirements.

Affected Products:

  • Dell Encryption Enterprise
  • Dell Encryption Personal
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Personal Edition

Affected Operating Systems:

  • Windows

Causa

Not applicable

Resolución

Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate tab for more information.

UI
Note: Dell Encryption Enterprise or Dell Encryption Personal must be installed before identifying the version through the UI.

To identify the product version using the UI:

  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Encryption (formerly Dell Data Protection | Encryption) icon and then select Open Dell Encryption or Open Dell Data Protection | Encryption.

Open Dell Encryption

Or

Open Dell Data Protection Encryption

  1. In the product UI, click ? and then record About Version X.X.X.XX. The first three numbers are the most important digits to record. In the example, 8.15.0 are the first three numbers.

About Version

Note: The version of your client may differ from the above screenshot.
Installer
Note: For information about downloading the installer, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.

To identify the product version using the installer:

  1. Right-click the [INSTALLER] and then select Properties.

Installer Properties

Note: [INSTALLER] =
  • Dell Encryption Enterprise = DDSSetup.exe
  • Dell Encryption Personal = DDSSetup.exe
  • Dell Data Protection | Enterprise Edition = DDPSetup.exe
  • Dell Data Protection | Personal Edition = DDPSetup.exe
  1. Click the Details tab.

Details tab

  1. Record the Product version. The first three numbers are the most important digits to record. In the example, 8.15.0 are the first three numbers.

Example Product version

Note: The version of your client may differ from the above screenshot.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Productos afectados

Dell Encryption
Propiedades del artículo
Número del artículo: 000124591
Tipo de artículo: Solution
Última modificación: 25 sept 2023
Versión:  11
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