Doing this avoids log in issues that follow the generation of their new email address being triggered by adding the custom domain.
To add users, follow these steps:
Sign in to the Microsoft Online Portal .
Select User > Add a user.
Fill in the information for the user.
Choose Add when done.
After the user is added, you are presented with their new user information. This includes their display name, username, and password.
You can choose to:
Email the details to yourself
Email the details to an alternative log in for that user, as the newly created one has not yet been provisioned
Print out the confirmation page
Field |
Content |
Name |
Fill in the first, last, display name (The display name is auto-populated after the input of the first and last name, but it remains editable), and the username (The username must be unique across your entire organization). |
Domain |
For example, if the user's username is Jakob, and his domain is contoso.com, he signs in to Office 365 by typing jakob@contoso.com. |
Contact Information |
Optional information: Expand to fill in a mobile phone number, address, and so on. |
Password |
Use the auto-generated password or expand it to specify a strong password for the user. They must change their password after 90 days. Alternatively, you can choose to make the user change the password when they first sign in. |
Roles |
The following are the various user options:
|
License |
Expand this section and select the appropriate license. If you do not have any licenses available, you can still add a user and buy additional licenses. |
Additional Resource: