No cause information.
Some older Inspiron models have both 32-bit and 64-bit drivers available on the Drivers and Downloads web page, many of the latest Inspiron models only have 64-bit drivers.
To download the 32-bit or 64-bit drivers:
- Enter your Dell computer Service Tag and click on Submit OR navigate to the specific model of computer you have by clicking on View Products.
Alternatively, you would also click on Detect Product. This will install Dell System Detect which will detect the Dell computer Service Tag automatically.
- Once you are in the Product Support page, Click on the Drivers & Downloads tab on the left.
- Expand each category and click on Download File under the device driver that you want to install.
- Click on Save and choose the path where you would like to save the downloaded file (If prompted).
- When the file download window appears, click Run.
- Follow the on-screen instructions to complete the installation.
Out of warranty? No problem. Visit the Dell.com/support website and enter your Dell Service Tag and view our offers.
NOTE: Currently, offers are only available for US, Canada, UK, and France PC customers. Server and Storage not applicable.