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How to Upgrade Dell Security Management Server Virtual

Resumen: Dell Security Management Server Virtual and Dell Data Protection Virtual Edition can be upgraded by following these instructions.

Este artículo se aplica a: Este artículo no se aplica a: Este artículo no está vinculado a ningún producto específico. En este artículo no se identifican todas las versiones de los productos.
Consultar otros recursos

Síntomas

This article covers how to upgrade Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

Affected Operating Systems:

  • Linux

Causa

Not applicable

Resolución

Note: In-place upgrades require an active internet connection from Dell Security Management Server Virtual to act.credant.com.

The upgrade of Dell Security Management Server Virtual varies between versions. Click the Dell Security Management Server Virtual version running in your environment for specific steps. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

Warning:

Version 11.6.0 requires a manual upgrade to version 11.7.0 or later.

To upgrade the server:

  1. On your current Dell Security Management Server Virtual:
    1. Stop services.
    2. Create a backup.
    3. Offload the backup to an external location.
    4. Shut down the Dell Security Management Server Virtual instance.
Note:
  1. Install a new instance of Dell Security Management Server Virtual v11.7.0.
Note: For more information, reference How to Install Dell Security Management Server Virtual / Dell Data Protection Virtual Edition.
  1. Upload the backup (Step 1C) to the new instance of Dell Security Management Server Virtual.
Note: SFTP must be enabled to load the backup. For more information, reference How to Create an FTP User in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition.
  1. On the new instance of Dell Security Management Server Virtual, restore the backup from Step 3.
  2. Once the new instance has been tested and verified, decommission the legacy Dell Security Management Server Virtual from Step 1.
Note: For optimal performance, Dell Technologies recommends upgrading to the latest compatible Dell Security Management Server Virtual version. For more information about compatible versions, reference the upgrade information of Dell Security Management Server Virtual System Requirements.

To upgrade the server:

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Security Management Server Virtual administration console

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select Update Dell Security Management Server Virtual and then press Enter.

Update Dell Security Management Server Virtual

  1. Select Install Updates and then press Enter.

Install Updates

  1. Select Yes and then press Enter.

Confirming the version

  1. Select Yes and then press Enter.

Stopping server services

  1. From the database access menu:
    1. Optionally, enable remote access for IPv4.
    2. Optionally, enable remote access for IPv6.
    3. Enter the new database password.
    4. Confirm the new database password.
    5. Select Reboot Appliance and then press Enter.

Database Access menu

  1. The server upgrade can be confirmed by seeing the new version on the top of the administration console.

Confirming the successful upgrade

Note: For optimal performance, Dell Technologies recommends upgrading to the latest compatible Dell Security Management Server Virtual version. For more information about compatible versions, reference the upgrade information of Dell Security Management Server Virtual System Requirements.

Version 10.2.13.13 requires a manual upgrade to version 10.2.13.14 or later.

To upgrade the server:

  1. On your current Dell Security Management Server Virtual:
    1. Stop services.
    2. Create a backup.
    3. Offload the backup to an external location.
    4. Shut down the Dell Security Management Server Virtual instance.
Note:
  1. Install a new instance of Dell Security Management Server Virtual v10.2.13.14 or later.
Note: For more information, reference How to Install Dell Security Management Server Virtual / Dell Data Protection Virtual Edition.
  1. Upload the backup (Step 1C) to the new instance of Dell Security Management Server Virtual.
Note: SFTP must be enabled to load the backup. For more information, reference How to Create an FTP User in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition.
  1. On the new instance of Dell Security Management Server Virtual, restore the backup from Step 3.
  2. Once the new instance has been tested and verified, decommission the legacy Dell Security Management Server Virtual from Step 1.
Note: For optimal performance, Dell Technologies recommends upgrading to the latest compatible Dell Security Management Server Virtual version. For more information about compatible versions, reference the upgrade information of Dell Security Management Server Virtual System Requirements.

To upgrade the server:

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Security Management Server Virtual administration console

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select Update Dell Security Management Server Virtual and then press Enter.

Update Dell Security Management Server Virtual

  1. Select Install Updates and then press Enter.

Install Updates

  1. Select Yes and then press Enter.

Confirming the version

  1. Select Yes and then press Enter.

Stopping server services

  1. If the installation becomes unresponsive, press Enter.

Unresponsive installation

Note: For more information, reference Upgrading Dell Security Management Server Virtual Appears to Stop Responding.
  1. From the database access menu:
    1. Optionally, enable remote access for IPv4.
    2. Optionally, enable remote access for IPv6.
    3. Enter the new database password.
    4. Confirm the new database password.
    5. Select Reboot Appliance and then press Enter.

Database Access menu

Note: For optimal performance, Dell Technologies recommends upgrading to the latest compatible Dell Security Management Server Virtual version. For more information about compatible versions, reference the upgrade information of Dell Security Management Server Virtual System Requirements.

Version 9.10.1 requires a manual upgrade to version 9.11 through 10.2.13.14.
 

Dell Data Security - Security Management Server Virtual 9.10.1 to 9.11 Upgrade

Duration: 00:08:38 (hh:mm:ss)
Closed captions: Unavailable

To upgrade the server:

  1. On your current Dell Security Management Server Virtual:
    1. Stop services.
    2. Create a backup.
    3. Offload the backup to an external location.
    4. Shut down the Dell Security Management Server Virtual instance.
Note:
  1. Install a new instance of Dell Security Management Server Virtual v9.11 to 10.2.13.14.
Note: For more information, reference How to Install Dell Security Management Server Virtual / Dell Data Protection Virtual Edition.
  1. Upload the backup (Step 1C) to the new instance of Dell Security Management Server Virtual.
Note: SFTP must be enabled to load the backup. For more information, reference How to Create an FTP User in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition.
  1. On the new instance of Dell Security Management Server Virtual, restore the backup from Step 3.
  2. Once the new instance has been tested and verified, decommission the legacy Dell Security Management Server Virtual from Step 1.
Note: For optimal performance, Dell Technologies recommends upgrading to the latest compatible Dell Security Management Server Virtual version. For more information about compatible versions, reference the upgrade information of Dell Security Management Server Virtual System Requirements.

For more information, click either Download or Install.

Download

To download the upgrade:

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Security Management Server Virtual administration console

Note:
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select Update Dell Security Management Server Virtual and then press Enter.

Update Dell Security Management Server Virtual

  1. Select Download Update and then press Enter.

Download Update

  1. Once the download is complete, press Enter to continue.

Update download completed

Install

To upgrade the server:

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Security Management Server Virtual administration console

Note:
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select Update Dell Security Management Server Virtual and then press Enter.

SLN299135_en_US__27ddpkm624f

  1. Select Apply Update and then press Enter.

Apply Update

  1. Select the update file to be installed and then press Enter.

Selecting an update file

Note:
  1. Upon successful installation, the server automatically reboots itself.

Installing the update

Automatic reboot

Note: The Update Installation Status example may differ based on your version.
  1. Log in to the server.

Dell Security Management Server Virtual administration console

  1. On login, the server update is confirmed. Press Enter on OK to return to the Administration Console.

Update confirmation

  1. Enter and then reenter the new database password. Once populated, select OK, and then press Enter.

Set Database Password

Note: For optimal performance, Dell Technologies recommends upgrading to the latest compatible Dell Security Management Server Virtual version. For more information about compatible versions, reference the upgrade information of Dell Security Management Server Virtual System Requirements.

For more information, click either Download or Install.

Download

To download the upgrade:

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual administration console

Note:
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select Update DDP Enterprise Server - VE, then press Enter.

Update DDP Enterprise Server - VE

  1. Select Download Update and then press Enter.

Download Update

  1. Once the download is complete, press Enter to continue.

Update download completed

Install

To upgrade the server:

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual administration console

Note:
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select Update DDP Enterprise Server - VE, then press Enter.

Update DDP Enterprise Server - VE

  1. Select Apply Update and then press Enter.

Apply Update

  1. Select the update file to be installed and press Enter.

Selecting an update file

Note:
  1. Upon successful installation, the server automatically reboots itself.

Installing the update

  1. Log in to the server.

Dell Enterprise Server Virtual administration console

  1. The server update can be confirmed by seeing the new version on the top of the administration console.

Confirming the successful upgrade

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Información adicional

   

Vídeos

   

Productos afectados

Dell Encryption
Propiedades del artículo
Número de artículo: 000178533
Tipo de artículo: Solution
Última modificación: 23 mar 2023
Versión:  22
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