Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

How to Create an FTP User in Dell Security Management Server Virtual

Resumen: Learn how to create a file transfer protocol user in Dell Security Management Server Virtual (formerly Dell Data Protection Virtual Edition) by following these instructions.

Este artículo se aplica a: Este artículo no se aplica a: Este artículo no está vinculado a ningún producto específico. En este artículo no se identifican todas las versiones de los productos.
Consultar otros recursos

Instrucciones

This article covers how to create a file transfer protocol (FTP) user in Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

The process to create an FTP user for Dell Security Management Server Virtual varies between versions. Click the appropriate version for more information. For versioning information, reference How to Identify the Dell Data Security Server Version.

  1. Log in to the virtual appliance using the default administrator (delluser) credentials.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for the virtual appliance are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select SFTP and then press Enter.
    SFTP
  4. With Add User selected, populate a Username and Password. Once populated, select Apply and then press Enter.
    SFTP menu
    Note: Usernames must start with a lowercase letter and cannot:
    • Contain capital letters.
    • Contain special characters except _.
    • Exceed 64 characters.

    Passwords must contain at least:

    • Eight characters in length with:
      • One uppercase
      • One lowercase
      • One numeric
      • One special character (!@#&%_-)
  1. Log in to the virtual appliance using the default administrator (ddpuser) credentials.
    Dell Data Protection Virtual Edition Server administration console
    Note:
    • The default credentials for the virtual appliance are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select File Transfer (FTP) Users and then press Enter.
    File Transfer (FTP) Users
  4. Dell Security Management Server Virtual supports up to three FTP user accounts. Press the spacebar to the right of FTP User [Number] Status to enable that specific account. For any enabled FTP User, create a Username and Password. Once populated, select OK and then press Enter to save the changes.
    Configure FTP Users menu
    Note: Passwords must contain at least:
    • Eight characters in length with:
      • One uppercase
      • One lowercase
      • One numeric

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Información adicional

 

Vídeos

 

Productos afectados

Dell Encryption
Propiedades del artículo
Número de artículo: 000131898
Tipo de artículo: How To
Última modificación: 06 sept 2024
Versión:  10
Encuentra las respuestas que necesitas con la ayuda de otros usuarios de Dell
Servicios de asistencia
Comprueba si tu dispositivo está cubierto por los servicios de asistencia.