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Absolute System Requirements

Resumen: Learn about the minimum system requirements that must be addressed when installing Absolute on Windows.

Este artículo se aplica a: Este artículo no se aplica a: Este artículo no está vinculado a ningún producto específico. En este artículo no se identifican todas las versiones de los productos.
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Instrucciones

System requirements must be addressed before installing Absolute.

Affected Products:

  • Absolute

Affected Operating Systems:

  • Windows

Absolute system requirements vary between the Endpoint agent and Console. Click the appropriate device for more information.

Endpoint

Absolute endpoints have specific Network, Hardware, Software, and Language requirements. Click the appropriate section for more information.

Network

Destination Protocol Port Description
search.namequery.com HTTP/TCP 80 Absolute agent communication for Windows and Mac
search.namequery.com HTTPS/TCP 443 Absolute agent communication for Windows and Mac
search2.namequery.com HTTP/TCP 80 Data Delete & Device Freeze
search64.namequery.com HTTP/TCP 80 Absolute Consumer agent
cdta.namequery.com HTTP/TCP 80 Data Transfer
a.fc.namequery.com HTTP/TCP 80 Real-Time-Technology over IP (RTT-IP)
fo.fc.namequery.com HTTP/TCP 80 Real-Time-Technology over IP (RTT-IP)
resources.namequery.com HTTPS/TCP 443 Absolute 7 components delivered from Microsoft Azure Content Delivery Network
HTTPS/TCP HTTPS/TCP 443 End-User Messaging
api.absolute.com HTTPS/TCP 443 Web Services API
ctm.server.absolute.com HTTPS/TCP 443 Absolute agent communication for Android and Chromebook
gcm-http.googleapis.com HTTPS/TCP 443 Google Cloud Messaging for Android and Chromebook
Chrome.google.com HTTPS/TCP 443 Absolute for Chromebooks Extension Web Store

Hardware

The Persistence feature is available on select hardware models from various manufactures. This feature allows visibility and control over devices, regardless of a user or location. Reference Absolute OEM PartnersThis hyperlink is taking you to a website outside of Dell Technologies. for a list of hardware models that support the persistence feature.

Software

Operating Systems (32 and 64 bit)
  • Windows 111
  • Windows 10
  • Windows 8.12
  • Windows 83
  • Windows 7
  • Windows Vista

1Windows 11 is supported as of Absolute Agent 7.17.0.2 and later.
2Windows RT 8.1 is not supported.
3Windows RT 8 is not supported.

Other Software
  • .NET Framework Version 3.5 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed This hyperlink is taking you to a website outside of Dell Technologies. for more information.

Language

Language support for endpoint agents:

  • English
  • French
  • German
  • Spanish
  • Japanese
  • Korean
  • Portuguese
  • Chinese (Traditional and Simplified)

Console

Console requirements vary between Windows and Mac platforms. Click the appropriate platform for specific information.

Windows

The console is supported in the following browsers:

  • Internet Explorer 11 or later
  • Microsoft Edge1
  • Google Chrome update 64.0 or later

1Microsoft Edge is only supported on Windows 10 version 1709 or later.

Note: Minimum supported screen resolution is 1024 x 768.

Mac

The console is supported in the following browsers:

  • Safari
  • Google Chrome update 64.0 or later
Note: Minimum supported screen resolution is 1024 x 768.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Información adicional

 

Vídeos

   

Productos afectados

Absolute
Propiedades del artículo
Número de artículo: 000131343
Tipo de artículo: How To
Última modificación: 30 oct 2024
Versión:  14
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