VMware Carbon Black Cloud Endpoint Sensor System Requirements

This article covers the system requirements for installing the VMware Carbon Black Cloud Endpoint sensor.

Affected Products:

VMware Carbon Black Cloud Endpoint

Affected Operating Systems:

Windows
Mac
Linux

Not applicable.

The VMware Carbon Black Cloud Endpoint sensor has specific Software, Hardware, Network, and Anti-virus requirements. Click the appropriate tab for more information.

Click the appropriate operating system tab for specific platform software requirements.

Windows

General Requirements:

Local Administration rights for installation

Internet Browser:

Mozilla Firefox, Google Chrome, and Microsoft Edge

Click the appropriate VMware Carbon Black Cloud Endpoint version for additional software requirements. For more information, reference How to Identify the VMware Carbon Black Cloud Endpoint Sensor Version.

v3.7 and Later

Operating Systems (64 and 32 bit):

Desktop:
- Windows 11¹
- Windows 10¹
  - v21H2 (November 2021 Update)
  - v21H1 (May 2021 Update)
  - v20H2 (October 2020 Update)
  - v2004 (May 2020 Update / 20H1)
  - v1909 (November 2019 Update / 19H2)
  - v1903 (May 2019 Update / 19H1)
  - v1809 (October 2018 Update / Redstone 5)
  - v1803 (Spring Creators Update / Redstone 4)
  - v1709 (Fall Creators Update / Redstone 3)
  - v1703 (Creators Update / Redstone 2)
  - v1607 (Anniversary Update / Redstone)
  - v1511 (November Update / Threshold 2)
- Windows 10 Long-Term Servicing Channel
  - Windows 10 Enterprise LTSC 2019
  - Windows 10 Enterprise LTSC 2016
  - Windows 10 Enterprise LTSC 2015
- Windows 8.1
  - SP1
  - Update 2
  - Update 1
- Windows 8
  - SP0
- Windows 7²
  - SP1
  - SP0
Server:
- Windows Server 2019³
- Windows Server 2016³
  - SP0
- Windows Server 2012 R2³
  - SP0
- Windows Server 2012³
  - SP1
  - SP0
- Windows Server 2008 R2²³
  - SP1
  - SP0

¹Unlisted Windows feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
²Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
³Server Core (2008/2012/2016/2019) editions are not supported.

v3.6

Operating Systems (64 and 32 bit):

Desktop:
- Windows 10¹
  - v21H1 (May 2021 Update)
  - v20H2 (October 2020 Update)
  - v2004 (May 2020 Update / 20H1)
  - v1909 (November 2019 Update / 19H2)
  - v1903 (May 2019 Update / 19H1)
  - v1809 (October 2018 Update / Redstone 5)
  - v1803 (Spring Creators Update / Redstone 4)
  - v1709 (Fall Creators Update / Redstone 3)
  - v1703 (Creators Update / Redstone 2)
  - v1607 (Anniversary Update / Redstone)
  - v1511 (November Update / Threshold 2)
- Windows 10 Long-Term Servicing Channel
  - Windows 10 Enterprise LTSC 2019
  - Windows 10 Enterprise LTSC 2016
  - Windows 10 Enterprise LTSC 2015
- Windows 8.1
  - SP1
  - Update 2
  - Update 1
- Windows 8
  - SP0
- Windows 7²
  - SP1
  - SP0
Server:
- Windows Server 2019³
- Windows Server 2016³
  - SP0
- Windows Server 2012 R2³
  - SP0
- Windows Server 2012³
  - SP1
  - SP0
- Windows Server 2008 R2²³
  - SP1
  - SP0

¹Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
²Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
³Server Core (2008/2012/2016/2019) editions are not supported.

v3.5

Operating Systems (64 and 32 bit):

Desktop:
- Windows 10¹
  - v20H2 (October 2020 Update)
  - v2004 (May 2020 Update / 20H1)
  - v1909 (November 2019 Update / 19H2)
  - v1903 (May 2019 Update / 19H1)
  - v1809 (October 2018 Update / Redstone 5)
  - v1803 (Spring Creators Update / Redstone 4)
  - v1709 (Fall Creators Update / Redstone 3)
  - v1703 (Creators Update / Redstone 2)
  - v1607 (Anniversary Update / Redstone)
  - v1511 (November Update / Threshold 2)
- Windows 10 Long-Term Servicing Channel
  - Windows 10 Enterprise LTSC 2019
  - Windows 10 Enterprise LTSC 2016
  - Windows 10 Enterprise LTSC 2015
- Windows 8.1
  - SP1
  - Update 2
  - Update 1
- Windows 8
  - SP0
- Windows 7²
  - SP1
  - SP0
Server:
- Windows Server 2019³
- Windows Server 2016³
  - SP0
- Windows Server 2012 R2³
  - SP0
- Windows Server 2012³
  - SP1
  - SP0
- Windows Server 2008 R2²³
  - SP1
  - SP0

¹Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
²Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
³Server Core (2008/2012/2016/2019) editions are not supported.

Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?

v3.4

Operating Systems (64 and 32 bit):

Desktop:
- Windows 10¹
  - v1909 (November 2019 Update / 19H2)
  - v1903 (May 2019 Update / 19H1)
  - v1809 (October 2018 Update / Redstone 5)
  - v1803 (Spring Creators Update / Redstone 4)
  - v1709 (Fall Creators Update / Redstone 3)
  - v1703 (Creators Update / Redstone 2)
  - v1607 (Anniversary Update / Redstone)
  - v1511 (November Update / Threshold 2)
- Windows 10 Long-Term Servicing Channel
  - Windows 10 Enterprise LTSC 2019
  - Windows 10 Enterprise LTSC 2016
  - Windows 10 Enterprise LTSC 2015
- Windows 8.1
  - SP1
  - Update 2
  - Update 1
- Windows 8
  - SP0
- Windows 7²
  - SP1
  - SP0
Server:
- Windows Server 2019³
- Windows Server 2016³
  - SP0
- Windows Server 2012 R2³
  - SP0
- Windows Server 2012³
  - SP1
  - SP0
- Windows Server 2008 R2²³
  - SP1
  - SP0

¹Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
²Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 ) and 4490628 (https://support.microsoft.com/help/4490628 ). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
³Server Core (2008/2012/2016/2019) editions are not supported.

Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?

Mac

Note: Local Scanning functionality is not available for Carbon Black Cloud Endpoint sensors running on macOS.

General Requirements:

Local Administration rights for installation

Internet Browser:

Mozilla Firefox, Google Chrome, and Microsoft Edge

Click the appropriate VMware Carbon Black Cloud Endpoint version for additional software requirements. For more information, reference How to Identify the VMware Carbon Black Cloud Endpoint Sensor Version.

v3.6.1.10

Warning:

For computers running macOS Mojave (10.15.0) or later, Full Disk Access is required.
- For more information, reference How to Grant Full Disk Access for VMware Carbon Black Cloud Endpoint.

macOS Monterey 12.0.0 and later
macOS Big Sur 11.0.1 and later
macOS Catalina 10.15.0 to 10.15.7

Note: VMware Carbon Black 3.6.1 and later offers native support for Apple M1-based processors. LiveOps (OSQuery) continues to leverage Rosetta.

v3.5.3.82

Warning:

For computers running macOS Mojave (10.14.5) or later, Full Disk Access is required.
- For more information, reference How to Grant Full Disk Access for VMware Carbon Black Cloud Endpoint.

macOS Big Sur 11.0.1 and later
macOS Catalina 10.15.0 to 10.15.7
macOS Mojave 10.14.6

v3.5.1.23 to 3.5.2.78

Warning:

For computers running macOS Mojave (10.14.5) or later, Full Disk Access is required.
- For more information, reference How to Grant Full Disk Access for VMware Carbon Black Cloud Endpoint.
For computers running macOS High Sierra (10.13) or later, Kernel Extensions must be approved for product functionality.
- For more information, reference How to Allow Dell Data Security Kernel Extensions on macOS.

macOS Big Sur 11.0.1 and later
macOS Catalina 10.15.0 to 10.15.7
macOS Mojave 10.14.6
macOS High Sierra 10.13.6
macOS Sierra 10.12.6

v3.3.4 to 3.4.4.51

Warning:

For computers running macOS Mojave (10.14.5) or later, Full Disk Access is required.
- For more information, reference How to Grant Full Disk Access for VMware Carbon Black Cloud Endpoint.
For computers running macOS High Sierra (10.13) or later, Kernel Extensions must be approved for product functionality.
- For more information, reference How to Allow Dell Data Security Kernel Extensions on macOS.

macOS Catalina 10.15.0 to 10.15.7
macOS Mojave 10.14.6
macOS High Sierra 10.13.6
macOS Sierra 10.12.6
Mac OS X El Capitan 10.11.6
Mac OS X Yosemite 10.10.5

v3.3.3

Warning:

For computers running macOS Mojave (10.14.5) or later, Full Disk Access is required.
- For more information, reference How to Grant Full Disk Access for VMware Carbon Black Cloud Endpoint.
For computers running macOS High Sierra (10.13) or later, Kernel Extensions must be approved for product functionality.
- For more information, reference How to Allow Dell Data Security Kernel Extensions on macOS.

macOS Catalina 10.15.0
macOS Mojave 10.14.6
macOS High Sierra 10.13.6
macOS Sierra 10.12.6
Mac OS X El Capitan 10.11.6
Mac OS X Yosemite 10.10.5

v3.3.1 and Earlier

Warning:

For computers running macOS Mojave (10.14.5) or later, Full Disk Access is required.
- For more information, reference How to Grant Full Disk Access for VMware Carbon Black Cloud Endpoint.
For computers running macOS High Sierra (10.13) or later, Kernel Extensions must be approved for product functionality.
- For more information, reference How to Allow Dell Data Security Kernel Extensions on macOS.

macOS Mojave 10.14.6
macOS High Sierra 10.13.6
macOS Sierra 10.12.6
Mac OS X El Capitan 10.11.6
Mac OS X Yosemite 10.10.5

Linux

General Requirements:

Sudo rights for installation

Click the appropriate Linux distribution below for additional software requirements. For more information, reference How to Identify the VMware Carbon Black Cloud Endpoint Sensor Version.

Note: VMware Carbon Black Cloud v2.12 introduces Background Scan to supported Linux operating systems.

Amazon Linux 2

Distribution	Distribution Version	VMware Carbon Black Cloud Audit and Remediation	VMware Carbon Black Cloud Endpoint Standard	VMware Carbon Black Cloud Enterprise EDR
Amazon Linux 2		2.4.0 and later	2.11.0 and later	2.10.1 and later

CentOS

Distribution	Distribution Version	VMware Carbon Black Cloud Audit and Remediation	VMware Carbon Black Cloud Endpoint Standard	VMware Carbon Black Cloud Enterprise EDR
CentOS 8	8.0 and later	2.4.0 and later	2.11.0 and later	2.10.1 and later
CentOS 7	7.9	2.4.0 and later	2.9.1 and later	2.9.1 and later
CentOS 7	7.8	2.4.0 and later	2.7.1 and later	2.7.1 and later
CentOS 7	7.0 to 7.7	2.4.0 and later	2.7.0 and later	2.7.0 and later
CentOS 6	6.6 to 6.10	2.4.0 and later	2.7.0 and later	2.7.0 and later
CentOS 6	6.0 to 6.5	2.4.0 to 2.9.1	N/A	N/A

Red Hat Enterprise Linux

Distribution	Distribution Version	VMware Carbon Black Cloud Audit and Remediation	VMware Carbon Black Cloud Endpoint Standard	VMware Carbon Black Cloud Enterprise EDR
Red Hat Enterprise Linux 8	8.0 and later	2.4.0 and later	2.11.0 and later	2.10.1 and later
Red Hat Enterprise Linux 7	7.9	2.4.0 and later	2.9.1 and later	2.9.1 and later
Red Hat Enterprise Linux 7	7.8	2.4.0 and later	2.7.1 and later	2.7.1 and later
Red Hat Enterprise Linux 7	7.0 to 7.7	2.4.0 and later	2.7.0 and later	2.7.0 and later
Red Hat Enterprise Linux 6	6.6 to 6.10	2.4.0 and later	2.7.0 and later	2.7.0 and later
Red Hat Enterprise Linux 6	6.0 to 6.5	2.4.0 to 2.9.1	N/A	N/A

Oracle UEK Kernel

Distribution	Distribution Version	VMware Carbon Black Cloud Audit and Remediation	VMware Carbon Black Cloud Endpoint Standard	VMware Carbon Black Cloud Enterprise EDR
Oracle 8	8.0 and later	2.8.1 and later	2.11.0 and later	2.10.1 and later
Oracle 7	7.9	2.8.1 and later	2.9.1 and later	2.9.1 and later
Oracle 7	7.6 to 7.8	2.8.1 and later	2.8.0 and later	2.8.0 and later
Oracle 7	7.0 to 7.5	2.8.1 and later	N/A	2.8.0 and later
Oracle 6	6.6 to 6.10	2.4.0 and later	N/A	2.8.0 and later
Oracle 6	6.0 to 6.5	2.8.1 to 2.9.1	N/A	N/A

Oracle RHCK Kernel

Distribution	Distribution Version	VMware Carbon Black Cloud Audit and Remediation	VMware Carbon Black Cloud Endpoint Standard	VMware Carbon Black Cloud Enterprise EDR
Oracle 8	8.0 and later	2.8.1	2.11.0 and later	2.10.1 and later
Oracle 7	7.9	2.8.1 and later	2.9.1 and later	2.9.1 and later
Oracle 7	7.0 to 7.8	2.8.1 and later	2.8.0 and later	2.8.0 and later
Oracle 6	6.6 to 6.10	2.4.0 and later	2.8.0 and later	2.8.0 and later
Oracle 6	6.0 to 6.5	2.4.0 to 2.9.1	2.8.0 and later	N/A

OpenSUSE

Distribution	Distribution Version	VMware Carbon Black Cloud Audit and Remediation	VMware Carbon Black Cloud Endpoint Standard	VMware Carbon Black Cloud Enterprise EDR
OpenSUSE 42	42.2 to 42.3	2.4.0 and later	2.11.0 and later	2.10.1 and later
OpenSUSE 15	15.0 to 15.1	2.4.0 and later	2.11.0 and later	2.10.1 and later

SUSE

Distribution	Distribution Version	VMware Carbon Black Cloud Audit and Remediation	VMware Carbon Black Cloud Endpoint Standard	VMware Carbon Black Cloud Enterprise EDR
SUSE 15	15.0 to 15.2	2.4.0 and later	2.11.0 and later	2.10.1 and later
SUSE 12	12.2 to 12.5	2.4.0 and later	2.11.0 and later	2.10.1 and later

Ubuntu

Distribution	Distribution Version	VMware Carbon Black Cloud Audit and Remediation	VMware Carbon Black Cloud Endpoint Standard	VMware Carbon Black Cloud Enterprise EDR
Ubuntu 21	21.04	2.11.3 and later	2.11.0 and later	2.10.1 and later
Ubuntu 20	20.04 LTS	2.4.0 and later	2.11.0 and later	2.10.1 and later
Ubuntu 19	19.04 LTS, 19.10	2.4.0 and later	2.11.0 and later	2.10.1 and later
Ubuntu 18	18.04 LTS, 18.10	2.4.0 and later	2.11.0 and later	2.10.1 and later
Ubuntu 16	16.04 LTS	2.4.0 to 2.11.3	2.11.0 to 2.11.3	2.10.1 to 2.11.3

Note: For more information about the Carbon Black products listed in this section, reference What is VMware Carbon Black Cloud?

Minimum Hardware Requirements:

CPU: 2 GHz multi-core
RAM: 2 GB
Disk Space: 500 MB
- +600 MB if local scanning is enabled or using ThreatHunter.
Network Card: 100/1000 mbps

Protocols:

TLS: 1.2 or later

External Destinations vary based on geographic zone of purchase. Click the appropriate region for more information.

Americas

Configure firewalls or proxies to allow outgoing and incoming connection to the following Destinations without packet inspection.

Function	Primary Port	Backup Port	Destination	IP Address	Notes
Administration	443	54443	defense-prod05.conferdeploy.net/	Dynamic
Client	443	54443	dev-prod05.conferdeploy.net/	Dynamic
Integration Services (API)	443	54443	defense-prod05.conferdeploy.net/	Dynamic
Signature Updates	80	443¹	updates2.cdc.carbonblack.io	Dynamic
Content Management System	443	54443	Content.carbonblack.io	Dynamic	Required for 3.6 and newer agents
Online Certificate Status Protocol	80	N/A	ocsp.godaddy.com	Dynamic
Online Certificate Status Protocol	443	N/A	d.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	crl.godaddy.com	Dynamic
Certificate Revocation List	80	N/A	sv.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	s1.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	s2.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers

¹To leverage 443, or SSL/TLS connections for Signature Updates, the assigned policy group must have https://updates2.cdc.carbonblack.io defined within the Update Servers For Onsite Devices, and/or Update Servers for Offsite Devices.

Note: Signature Updates are only required on Windows Carbon Black Cloud Endpoint sensors if using Local Scanning functionality and "Allow Signature Updates" is enabled in the VMware Carbon Black Cloud.

Europe

Configure firewalls or proxies to allow outgoing and incoming connection to the following Destinations without packet inspection.

Function	Primary Port	Backup Port	Destination	IP Address	Notes
Administration	443	54443	defense-eu.conferdeploy.net/	Dynamic
Client	443	54443	dev-prod06.conferdeploy.net/	Dynamic
Integration Services (API)	443	54443	defense-eu.conferdeploy.net/	Dynamic
Signature Updates	80	443¹	updates2.cdc.carbonblack.io	Dynamic
Content Management System	443	54443	Content.carbonblack.io	Dynamic	Required for 3.6 and newer agents
Online Certificate Status Protocol	80	N/A	ocsp.godaddy.com	Dynamic
Online Certificate Status Protocol	443	N/A	d.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	crl.godaddy.com	Dynamic
Certificate Revocation List	80	N/A	sv.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	s1.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	s2.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers

¹To leverage 443, or SSL/TLS connections for Signature Updates, the assigned policy group must have https://updates2.cdc.carbonblack.io defined within the Update Servers For Onsite Devices, and/or Update Servers for Offsite Devices.

Note: Signature Updates are only required on Windows Carbon Black Cloud Endpoint sensors if using Local Scanning functionality and "Allow Signature Updates" is enabled in the VMware Carbon Black Cloud.

Asia-Pacific

Configure firewalls or proxies to allow outgoing and incoming connection to the following Destinations without packet inspection.

Function	Primary Port	Backup Port	Destination	IP Address	Notes
Administration	443	54443	defense-prodnrt.conferdeploy.net/	Dynamic
Client	443	54443	dev-prodnrt.conferdeploy.net/	Dynamic
Integration Services (API)	443	54443	defense-prodnrt.conferdeploy.net/	Dynamic
Signature Updates	80	443¹	updates2.cdc.carbonblack.io	Dynamic
Content Management System	443	54443	Content.carbonblack.io	Dynamic	Required for 3.6 and newer agents
Online Certificate Status Protocol	80	N/A	ocsp.godaddy.com	Dynamic
Online Certificate Status Protocol	443	N/A	d.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	crl.godaddy.com	Dynamic
Certificate Revocation List	80	N/A	sv.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	s1.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers
Certificate Revocation List	80	N/A	s2.symcb.com	Dynamic	Required for 3.7.0.1503 and later installers

¹To leverage 443, or SSL/TLS connections for Signature Updates, the assigned policy group must have https://updates2.cdc.carbonblack.io defined within the Update Servers For Onsite Devices, and/or Update Servers for Offsite Devices.

Note: Signature Updates are only required on Windows Carbon Black Cloud Endpoint sensors if using Local Scanning functionality and "Allow Signature Updates" is enabled in the VMware Carbon Black Cloud.

Dell and VMware recommend the following exclusions if you are planning to run VMware Carbon Black Cloud alongside an existing anti-virus.

Windows

Directories:

C:\Program Files\Confer\
C:\Programdata\CarbonBlack\

Files:

C:\Windows\System32\drivers\ctifile.sys
C:\Windows\System32\drivers\ctinet.sys
C:\Windows\System32\drivers\cbelam.sys
C:\Windows\system32\drivers\cbdisk.sys
C:\Windows\Syswow64\ctintev.dll
C:\Program Files\confer\Blades\LiveQuery\osqueryi.exe
C:\Program Files\confer\repmgr.exe
C:\Program Files\confer\scanner\upd.exe

Mac

Click the appropriate VMware Carbon Black Cloud Endpoint version for additional software requirements. For more information, reference, reference How to Identify the VMware Carbon Black Cloud Endpoint Sensor Version.

v3.5 and Later

Directories:

/Applications/VMware Carbon Black Cloud
/Library/Application Support/com.vmware.carbonblack.cloud/
/Library/Extensions/CbDefenseSensor.kext

v3.4 and Earlier

Directories:

/Applications/Confer.app/

Linux

Directories:

/Applications/Confer.app/

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

VMware Carbon Black Cloud Endpoint Sensor System Requirements

Resumen: System requirements must be met when installing the VMware Carbon Black Cloud Endpoint sensor.

Síntomas

Causa

Resolución

Windows

Mac

v3.5 and Later

v3.4 and Earlier

Linux

Vídeos

Productos afectados

Propiedades del artículo

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Welcome to Dell

VMware Carbon Black Cloud Endpoint Sensor System Requirements

Resumen: System requirements must be met when installing the VMware Carbon Black Cloud Endpoint sensor.

Artículo detallado

Síntomas

Causa

Resolución

Vídeos

Productos afectados

Síntomas

Causa

Resolución

Windows

Mac

v3.5 and Later

v3.4 and Earlier

Linux

Vídeos

Productos afectados

Propiedades del artículo

Encuentra las respuestas que necesitas con la ayuda de otros usuarios de Dell

Servicios de asistencia

Propiedades del artículo

Encuentra las respuestas que necesitas con la ayuda de otros usuarios de Dell

Servicios de asistencia