Número del artículo: 000189907
Two operating thermal modes are provided in Alienware Command Center, these modes are, Full Speed Mode and Balanced Mode. Fan acoustic level and computer performance are the main difference between each mode.
Regardless of operating modes, CPU temperature can exceed 99 degree C than trigger Thermal Event (TCC) under heavy loading. When TCC is activated, the CPU Sustain Power Limit (SPL) frequency decreases a couple hundred MHz. This decreases the rising temperature and allows the computer thermal control mechanism to achieve the best thermal performance balance.
You may be concerned about such a high CPU temperature condition, but it is a general design of all gaming laptop. However, you may follow instructions suggest in High CPU temperature troubleshooting steps.
| AWCC: Operating Mode | Processor | CPU Clock (During the first 5 minutes Alienware SupportAssist CPU Stress Test) | CPU Temperature |
| Full Speed Mode | AMD Ryzen 9 5900HX | 3300 GHz ~ 4600 GHz | <100oC |
| AMD Ryzen 7-5800H | 3200 GHz ~ 4400 GHz | ||
| AMD Ryzen 5-5600H | 3300 GHz ~ 4200 GHz | ||
| Balance Mode | AMD Ryzen 9-5900HX | 3300 GHz ~ 4600 GHz | <100oC |
| AMD Ryzen 7-5800H | 3200 GHz ~ 4400 GHz | ||
| AMD Ryzen 5-5600H | 3300 GHz ~ 4200 GHz |
CPU TCC Offset Slider feature allows users to customize their own CPU thermal event (TCC) triggering point setting. The offset range is 0~15 degrees C (default is 0). The CPU Tj(max) can be 85~100 degree C. Dell engineering implemented the solution in BIOS 1.0.9. According to the statement from AMD, regardless of AWCC operating modes, CPU temperature can exceed 99-degree C, then trigger thermal event (TCC) under heavy loading. When a TCC event occurs, the CPU Sustain Power Limit (SPL) frequency decreases a couple hundred MHz. This reduces the rising temperature and allows computer thermal control mechanisms to achieve the best thermal performance balance. Although it is a general design of all gaming laptops, customers may still be concerned about high CPU temperature conditions. Third-party tools such as HW monitor info, show warning messages and CPU temperatures in red font when CPU T > 90 degree C. To adjust TCC Offset Slider
If a computer is idle, the computer is not truly idle. There are still some background tasks operating in high CPU frequency. These induce a high CPU temperature peak value (within 1 sec) then down to a lower average temperature.
No. The CPU operates well under the AMD CPU specification, Tjmax=100 degree C.
No. The CPU operates well under the AMD CPU specification, Tjmax=100 degree C.
For new generation processors, when the CPU operates with max frequency, the thermal throttling or thermal events are often triggered. These achieve a balance between thermal comfort and performance by dynamically adjusting the CPU power. You can neglect those warning messages if the CPU operates at a boost frequency which is higher than the CPU base frequency defined by processor manufacturers such as AMD.
Some gaming or graphic stress applications combining with heavy CPU loading causes high CPU temperature.
No. Under Balanced Mode, the CPU can still boost to its highest frequency within a short period and induce high peak temperature.
CPU high peak temperature is designed to strive for the best performance regardless of cooling mode. These mode options are, Full Speed Mode, and Balanced Mode.
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