Ir al contenido principal
Cerrar sesión

Le damos la bienvenida a Dell

Mi cuenta
  • Realice pedidos rápida y fácilmente.
  • Vea los pedidos y haga el seguimiento del estado del envío.
  • Cree una lista de sus productos y acceda a ella
  • Gestione sus sitios, productos y contactos a nivel de producto de Dell EMC con la administración de empresa.
Iniciar sesión Crear una cuenta Inicio de sesión en Premier Iniciar sesión en el programa para socios
Contáctenos

Sus carritos de Dell.com

Es posible que hayan cambiado los números de algunos artículos. Si no es lo que estaba buscando, pruebe a buscar todos los artículos. Buscar artículos

Número de artículo: 000186332

How to Capture a HAR File for VMware Carbon Black Cloud

Resumen: HAR files for VMware Carbon Black Cloud may be captured by following these instructions.

Es posible que este artículo se haya traducido automáticamente. Si nos quiere hacer llegar algún comentario sobre la calidad de la traducción, utilice el formulario ubicado en la parte inferior de la página.

Contenido del artículo

Instrucciones

This article covers how to capture a HAR file for VMware Carbon Black Cloud.

Affected Products:

VMware Carbon Black Cloud

Affected Operating Systems:

Windows
Mac
Linux

VMware Carbon Black support may request an HTTP Archive (HAR) format file to help with investigating issues within the VMware Carbon Black Cloud. For steps on capturing the HAR file, select the appropriate web browser tab.

Note: Capturing a HAR file using Google Chrome running in incognito mode provides the most consistent results.

To capture a HAR file:

  1. Open Google Chrome in incognito mode and then go to [REGION].conferdeploy.net.
Note: [REGION] = Region of tenant
  1. Sign In to the VMware Carbon Black Cloud.

VMware Carbon Black Cloud sign in

  1. From Chrome, press the F12 key to bring up developer tools.

Developer tools

  1. Click Network.

Network

Note: If the record button in the upper left developer tools panel is a grey circle instead of a red circle, click the record button. Verify that record button is red before proceeding to Step 5.
  1. Click the Clear icon to remove any stale data.

Clear

  1. Reproduce the issue. Once finished, click the Export icon and then follow the prompts to save the HAR file.

Export

Note: The exported file has a .har file extension.

To capture a HAR file:

  1. In Microsoft Edge, go to [REGION].conferdeploy.net.
Note: [REGION] = Region of tenant
  1. Sign In to the VMware Carbon Black Cloud.

VMware Carbon Black Cloud sign in

  1. From Microsoft Edge, press the F12 key to bring up developer tools.

Developer tools

  1. Click Network.

Network

  1. Click the Clear icon to remove any stale data.

Clear

  1. Click the Start Profiling Session icon in the upper left of the developer tools panel.

Start Profiling Session

  1. Reproduce the issue. Once finished, click the Export as HAR icon and then follow the prompts to save the HAR file.

Export as HAR

Note: The exported file has a .har file extension.

To capture a HAR file:

  1. In Mozilla Firefox, go to [REGION].conferdeploy.net.
Note: [REGION] = Region of tenant
  1. Sign In to the VMware Carbon Black Cloud.

VMware Carbon Black Cloud sign in

  1. From Mozilla Firefox, press the F12 key to bring up developer tools.

Developer tools

  1. Click Network.

Network

  1. Click the Clear icon to remove any stale data.

Clear

  1. Verify we are recording by checking the Pause/Resume recording network log icon in the developer tools panel.

Pause or resume recording network log

  1. Reproduce the issue. Once finished, right-click in the body of the developer tools panel, click Save All As HAR, and then follow the prompts to save the HAR file.

Save all as HAR

Note: The exported file has a .har file extension.

To capture a HAR file:

  1. In Safari, go to [REGION].conferdeploy.net.
Note: [REGION] = Region of tenant
  1. Sign In to the VMware Carbon Black Cloud.

VMware Carbon Black Cloud sign in

  1. From the Safari menu, click Preferences.

Preferences

  1. Click Advanced, select Show Develop menu in menu bar, and then exit preferences.

Show Develop menu in menu bar

  1. From the Safari bar, click Develop.

Develop

  1. From the develop menu, click Show Web Inspector.

Show Web Inspector

  1. Click Network.

Network

  1. Click the Clear icon to remove any stale data.

Clear

  1. Reproduce the issue. Once finished, click the Export icon and then follow the prompts to save the HAR file.

Export

Note: The exported file has a .har file extension.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Información adicional

 

Vídeos

 

Propiedades del artículo

Producto afectado

VMware Carbon Black

Fecha de la última publicación

04 nov 2022

Versión

6

Tipo de artículo

How To

Volver al principio