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Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer

Resumen: See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.

Este artículo se aplica a: Este artículo no se aplica a: Este artículo no está vinculado a ningún producto específico. En este artículo no se identifican todas las versiones de los productos.
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Instrucciones

Table of contents

  1. Restore the computer using SupportAssist OS Recovery
  2. Restore the operating system using a Dell operating system recovery image
  3. Alternate recovery and reinstall options

Reinstalling the operating system can fix many software-related issues on the computer, whether it is running slow or infected with malware.

Restore the computer using SupportAssist OS Recovery

When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults.

Dell Technologies recommends using SupportAssist OS Recovery on supported Dell computers. Learn how to Restore your Computer Using SupportAssist OS Recovery.

Note: Dell computers with Qualcomm processors are not supported by SupportAssist OS Recovery, and should first attempt to reinstall Windows using Push-Button Reset. For more information, see KB article How to use Windows Push-Button Reset to reinstall Windows on a Dell Computer.

Restore the operating system using a Dell operating system recovery image

To repair or restore your operating system to its original factory image, learn how to Reinstall Windows or Linux using the Dell OS Recovery Image. Here, you can learn how to create USB recovery media for Windows or Linux using a Windows 11 or Windows 10 computer.

Alternate recovery and reinstall options

Windows 11 or Windows 10

For a list of options for restoring or reinstalling Windows 11 or Windows 10, see the following articles:

How To Reset Your System within Windows 11 or Windows 10

Watch this video to learn how to reset your Windows 11 or Windows 10 computer.

Duration: 00:34
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

How to perform a system restore in Windows 10

Watch this video to learn how to run System Restore in Windows 10.

Duration: 01:06
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

Información adicional

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Out of Warranty support Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.

NOTE: Offers are only available for US, Canada, UK, France, Germany, and China personal computer customers. Server and Storage are not applicable.

Productos afectados

Chromebox, Alienware, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Legacy Laptop Models, Latitude Tablets, Surface, XPS Tablets, Fixed Workstations , Mobile Workstations ...
Propiedades del artículo
Número de artículo: 000124379
Tipo de artículo: How To
Última modificación: 29 ago 2024
Versión:  30
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