This article provides the information on the "Dell Dock (WD15) and Dell Thunderbolt Dock (TB15) BIOS / Drivers Installation Guide for Dell portable systems".
Dell Thunderbolt™ Dock (TB15) Installation Guide for Latitude E5570 / 7275 / 7370 / Precision 3510 / 5510 / 7510 / 7710 / XPS 15-9550 / XPS 13-9350 & XPS 12-9250
The latest BIOS, drivers and Firmware can be downloaded at the Dell Support website (Dell.com/Support). Dell highly recommends installing the following BIOS / Drivers step by step in the prescribed order to ensure optimal performance. Failure to install BIOS, drivers and Firmware in this document may result in undesirable performance.
- Connect the AC adapter to the Dell Thunderbolt™ Dock (TB15) and then connect the Thunderbolt™ 3 (Type-C) connector to the computer.
- Search your system model name under Select a Product selection or enter the service tag of your system to locate Drivers & downloads page on the Dell Support website (Dell.com/Support). Change the OS to view all available updates for your system.
- Flash the latest Basic Input/Output System (BIOS) available for the system. This is posted in the "BIOS" section.
Note: Restart the system before the next step.
- Install the Intel Thunderbolt Controller Driver available for the system. This is posted under the "Docks & Stands" or "Chipsets" section.
- Install the Intel Thunderbolt 3 Firmware Update. available for the system. This is posted under the "Docks & Stands" or "Chipsets" section.
Note: Restart the system before the next step.
- Install the Intel HD Graphics Driver available for the system. This is posted in the "Video" section.
- Install the ASMedia USB 3.0 Extended Host Controller for Dell Thunderbolt™ Dock available for the system. . This is posted under the "Docks & Stands" or "Chipsets" section.
- Install the ASMedia USB 3.0 Extended Host Firmware Utility available for the system. This is posted under the "Docks & Stands" or "Chipsets" section.
Note: Restart the system before the next step.
- Install the Realtek USB GBE Ethernet Controller Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" or "Chipsets" section.
- Install the Realtek USB Audio Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the system in the "Docks & Stands" or "Chipsets" section.
Note: Restart the system before the next step.
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Dell provides the Dell Command I Update Application on a business client supported platforms to simplify the BIOS, firmware & driver update experience. This application is located under the "Systems Management" section of the Dell Support website (Dell.com/Support). Be sure to pick your system type from the list or enter your service tag to ensure you get the right version for your system.
Note: The Intel HD Graphics Driver is excluded in
Dell Command | Update v2.2.0.
Dell also provides pre-packaged CAB pack for OS deployment through System Center Configuration Manager (SCCM) or other deployment services, which now contains prerequisite drivers for Dell Thunderbolt™ Dock. The CAB files can be downloaded from the "Systems Management" section of the Dell Support website (Dell.com/Support).
Note: After image deployment process, users have to further complete
Intel Thunderbolt 3 Firmware Update prior to using the docking station properly.