How to Grant Full Disk Access for VMware Carbon Black Cloud Endpoint
Resumen: Learn how to grant Full Disk Access for VMware Carbon Black Cloud Endpoint on a computer running macOS Mojave or later by following these instructions.
Síntomas
Full Disk Access is required to backup all data on macOS Mojave (10.14.5) and later. This article describes how to enable Full Disk Access for VMware Carbon Black Cloud Endpoint.
Affected Products:
- VMware Carbon Black Cloud Endpoint
Affected Operating Systems:
- macOS Mojave (10.14.5) and Later
Causa
Not applicable
Resolución
On September 24, 2018, Apple released macOS Mojave (10.14). This operating system update includes a new security feature that is called Full Disk Access. Full Disk Access blocks third-party applications from accessing certain file paths and may prevent the VMware Carbon Black Cloud Endpoint sensor from fully protecting a device.
Full Disk Access can be granted Manually or through mobile device management (MDM) software. Click the appropriate process for more information.
- On the desktop menu bar, click the Apple icon and then select System Preferences.
- In the System Preferences menu, double-click Security & Privacy.
- On the Privacy tab, select Full Disk Access.
- If needed, click the padlock icon and provide credentials for a local administrator account (not an Apple ID) to allow changes.
- Click the + (plus) button to the right of the highlighted Full Disk Access.
- Under Application, select Confer and then click Open.
- VMware Carbon Black Cloud Endpoint was previously known as Confer.
- The Version may differ in your environment.
- Click Quit Now.
- Restart the computer.
Granting an application Full Disk Access is accomplished on MDM software using a Privacy Preferences payload.
The fields to grant Full Disk Access are:
- Identifier: CbDefense - Identifier type: Bundle ID - Code requirement: identifier CbDefense and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = "7AGZNQ2S2T" - App or Service: SystemPolicyAllFiles - Access: Allow
To contact support, reference Dell Data Security International Support Phone Numbers.
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