Omitir para ir al contenido principal
  • Hacer pedidos rápida y fácilmente
  • Ver pedidos y realizar seguimiento al estado del envío
  • Cree y acceda a una lista de sus productos

Detection Error Reported When Dell Adapter USB-C to Ethernet (PXE Boot) Is Connected

Resumen: The following article provides information about a Windows not detected error that appears when the Dell Adapter USB-C to Ethernet (PXE Boot) is connected.

Este artículo se aplica a Este artículo no se aplica a Este artículo no está vinculado a ningún producto específico. No se identifican todas las versiones del producto en este artículo.

Síntomas


Dell USB Type-C to Ethernet dongle not connected error

 

The Windows operating system may report the following error messaging when you connect your Dell Adapter USB-C to Ethernet (PXE Boot).

Task Sequencing Error
Failed to find a valid network adapter.
For more information, contact your system administrator or
helpdesk operator.

 


Back to Top

 

Causa

This has been identified as a driver issue.


Back to Top

 

Resolución

 

Updating to the latest Realtek USB GBE Ethernet Controller driver on the computer resolves the issue. To download and install the latest network driver, follow the steps that are mentioned below.

  1. Browse to https://www.dell.com/support/drivers.
  2. Identify your Dell computer.
    1. Click Browse all products and select your Dell dongle from the catalog.
    2. Select Electronics and Accessories.
    3. Go to PC and Tablet Accessories.
    4. Select Dell Adapter USB-C to Ethernet.
  3. Select the Operating System that is installed on the Dell computer.
  4. Under Category, select Network.
  5. Locate the latest Realtek USB GBE Ethernet Controller Driver driver. (Version 2.45.2021.825 A21 or newer.)
  6. Click Download and save the file to your computer.
  7. Open File Explorer and browse to the location where the downloaded file is saved.
  8. Double-click the downloaded network driver setup file and follow the on-screen instructions to complete the installation process.


Back to Top

 

Productos afectados

G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Latitude Tablets, XPS Tablets, Dell Adapter USB-C To Ethernet
Propiedades del artículo
Número del artículo: 000194004
Tipo de artículo: Solution
Última modificación: 20 ene 2022
Versión:  2
Encuentre respuestas a sus preguntas de otros usuarios de Dell
Servicios de soporte
Compruebe si el dispositivo está cubierto por los servicios de soporte.