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How to Stop and Start Services in Dell Security Management Server Virtual

Resumen: Dell Security Management Server Virtual services may be stopped or started by following these instructions.

Este artículo se aplica a Este artículo no se aplica a Este artículo no está vinculado a ningún producto específico. No se identifican todas las versiones del producto en este artículo.

Síntomas

This article covers how to stop and start services in Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).


Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

Causa

Not applicable

Resolución

Dell Security Management Server Virtual services may be stopped and started for:

  • Modifications to the server
  • Maintenance
  • Troubleshooting

The process to stop and start Dell Security Management Server Virtual services varies between v11.3.0 and Later, v10.2.13 to 11.2.0, v10.2.10 to 10.2.12, v10.1.0 to 10.2.9, v9.11.0 to 10.0.0, and v9.10.1 and Earlier. Click the appropriate version for specific steps. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

v11.3.0 and Later

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v10.2.13 to 11.2.0

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v10.2.10 to 10.2.12

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v10.1.0 to 10.2.9

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v9.11.0 to 10.0.0

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services

v9.10.1 and Earlier

A Dell Security Management Server Virtual administrator can either Stop Services or Start Services. Click the appropriate task for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Stop Application and then press Enter.

Stop Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to stop. Once services are fully stopped, all services show a status of Stopped.

Stopped services

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Enterprise Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration option

  1. Select Start Application and then press Enter.

Start Application option

  1. Select Yes and then press Enter.

Yes option

  1. It may take several minutes for the services to start. Once services are fully started, all services show a status of Running.

Running services


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Información adicional

   

Videos

   

Productos afectados

Dell Encryption
Propiedades del artículo
Número del artículo: 000124905
Tipo de artículo: Solution
Última modificación: 28 abr 2023
Versión:  14
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