Skip to main content
Welcome
Dell Sites
Dell Technologies
Premier Sign In
Partner Program Sign In
Support
Dell Sites
Dell Technologies
Premier Sign In
Partner Program Sign In
Support
Sign Out
Welcome to Dell
My Account
Place orders quickly and easily
View orders and track your shipping status
Create and access a list of your products
Sign In
Create an Account
Premier Sign In
Partner Program Sign In
Contact Us
ZA/EN
Support
Back
Support
Support Home
Support Library
Support Videos
Support Services & Warranty
Drivers & Downloads
Manuals & Documentation
Diagnostics & Tools
Self-Repair & Parts
Service Requests & Dispatch Status
Contact Technical Support
Community
Dell Store
Contact Us
ZA/EN
Back
Home
Support
Knowledge Base Article
Print
Email
English
Česky
Dansk
Deutsch
English
Español
Suomi
Français
Italiano
日本語
한국어
Nederlands
Norsk
Polski
Português
Русский
Svenska
Türkçe
繁體中文
Українська
简体中文
Distorted Sound From the Computer
Table of Contents
Detailed Article
Symptoms
Cause
Resolution
Provide Feedback
Summary:
Refer to the information for help resolving distorted sound from your computer.
Detailed Article
Symptoms
Cause
Resolution
Provide Feedback
Please select a product to check article relevancy
This article applies to
This article does not apply to
Check out resources for
Identify Your Product
Symptoms
Ensure after performing each step below, you check for issue resolution. If issue persists follow the next step.
Identify the media application i.e. VLC, Windows Media Player etc.
Determine if the issue occurs in only one application. If using VLC, refer for
Further Instructions
.
Search
Dell’s Knowledge Base
or the software producers website for additional information
Connect external speaker/headphone and check for sound.
If the audio distortion persists.
Run Online Diagnostics on the
Sound Card
.
Update
Audio Drivers or BIOS
.
Perform
Windows Updates
.
If the issue continues after troubleshooting consider
Reinstalling the Operating System
. This method would result in data loss; Ensure you backup data before proceeding.
Run
ePSA
on Sound Card.
If audio distortion is not seen on external speaker/headphone
If issue still persist, contact
Dell Technical Support
for further assistance.
Cause
Not applicable.
Resolution
Not applicable.
Article Properties
Article Number:
000132372
Article Type:
Solution
Last Modified:
06 Aug 2024
Version:
7
Find answers to your questions from other Dell users
Visit Community
Support Services
Check if your device is covered by Support Services.
Check Support Status
Article Properties
Article Number:
000132372
Article Type:
Solution
Last Modified:
06 Aug 2024
Version:
7
Find answers to your questions from other Dell users
Visit Community
Support Services
Check if your device is covered by Support Services.
Check Support Status