Data Domain Glitch/Bug in Data Domain GUI
Summary: Data Domain System Manager (DDSM/GUI) is slow to load content.
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This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
In Data Domain GUI whatever the option is selected, only the dashboard information is displayed. 15 to 20 seconds the page updates with data related to the selected option.
Cause
DDSM is not handling one or more of the plugins installed in user's browser. DDSM will report similar errors in browser console as shown below.
Resolution
Workaround disable the browser plugins. Upgrade the DD OS. The issue fixed in DD OS 7.11
Knowledge Base Articles:
Download site:
Knowledge Base Articles:
Data Domain: How to upgrade the Data Domain Operating System
DataDomain: OS Upgrade Guide for High Availability (HA) systems
Data Domain: DD OS Software Versions
DataDomain: OS Upgrade Guide for High Availability (HA) systems
Data Domain: DD OS Software Versions
Download site:
Affected Products
Data DomainArticle Properties
Article Number: 000225396
Article Type: Solution
Last Modified: 07 Jun 2024
Version: 1
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