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Dell Optimizer Does Not Run Under Windows 11

Summary: This article provides information about the Dell optimizer application that can not work under Windows 11 system.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Dell Optimizer does not run or install under Windows 11. Windows 11 blocks the installation and execution of Dell Optimizer when Smart App Control is enabled.

Cause

Windows 11 has enabled the Smart App Control Feature and the version of Dell Optimizer on the system has unsigned binary files.

Resolution

  1. Disable Smart App Control in Windows 11 can solve it:
    1. In the Search Box on the taskbar, type Smart App Control.
    2. Select the Smart App Control system settings from the results.
    3. Change the Periodic scanning setting to On or Off. 
  2. Install a newer version of Dell Optimizer which will run under Smart App Control (when available).

Affected Products

Dell Optimizer
Article Properties
Article Number: 000202467
Article Type: Solution
Last Modified: 07 Feb 2023
Version:  2
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