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Dell Data Guardian System Requirements

Summary: Learn about the system requirements that must be met when installing Dell Data Guardian on Windows or Mac.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

Server Infrastructure

Dell Data Guardian requires Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server or Dell Data Protection | Virtual Edition) v9.6 or later for policies and key management.

Note: This article focuses on the Dell Data Guardian system requirements for desktop and laptop devices. For Dell Data Guardian mobile system requirements, reference Dell Data Guardian Mobile Device System Requirements.

Permissions

Administration rights are required to install Dell Data Guardian. A non-administrator with elevated privileges is not supported.

Other requirements are required based on the operating system platform. Click Windows or Mac for more information about specific requirements.

Windows

Dell Data Guardian has specific Hardware, Anti-virus Exclusions, and Software requirements for Windows. Click the appropriate subject for more information.

Hardware

Minimum hardware requirements must meet the minimum specifications for the operating system in use:

  • 200 MB free disk space, depending on operating system
  • 10/100/1000 or Wi-Fi network interface card
  • IPv4 TCP/IP installed and activated1

1IPv6 is not supported.

Anti-virus Exclusions

Anti-virus solutions (such as Symantec, McAfee, and Trend Micro) running on the same endpoint as Dell Data Guardian must have the following folders, files, and extensions added as exclusions.

Folders:
  • C:\Program Files\Dell\Data Guardian\
  • C:\Users\*\AppData\Local\Dell\Data Guardian\Portal
Note: If running both Dell Data Guardian using Protected Office Mode and Dell Endpoint Security Suite Enterprise using Application Control, an exclusion must be added. From Dell Endpoint Security Suite, the following must be added to the Application Control Allowed Folders:
  • C:\Users\[USERNAME]\AppData\Local\assembly\tmp
    • [USERNAME] represents the user to exclude in your environment.

For more information, reference How to Add Exclusions in Dell Endpoint Security Suite Enterprise.

Files:
  • C:\Windows\System32\XendowCFS.sys
  • C:\Windows\System32\XendowFlt.sys
  • C:\Windows\System32\XendowSCF.sys
  • C:\Windows\System32\XendowWFP.sys
  • C:\Program Files\Dell\Data Guardian\DellTray.exe
  • C:\Program Files\Dell\Data Guardian\Dell.DataGuardian.InjectionClient.exe
  • C:\Program Files\Dell\Data Guardian\Xendow.Service.exe
  • C:\Program Files\Dell\Data Guardian\Xendow.Service.Loader.exe
Extensions:
  • .xen

Software

Click the appropriate product version for specific software requirements. For more information about versioning, reference How to Identify the Dell Data Guardian Version.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate23

1Supports versions 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 update / 19H1).
1Versions 1511 (November Update / Threshold 2) and 1607 (Anniversary Update / Redstone) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2017 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate23

1Supports versions 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2), 1607 (Anniversary Update / Redstone), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2017 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update /19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2017 Redistributable Package (x86 and x64)
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Redistributable Package Update 3 is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4), and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported. 2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Redistributable Package Update 3 is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients:

Dell Data Guardian supports the following cloud clients:

  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), 1803 (April 2018 Update / Redstone 4) and 1809 (October 2018 Update / Redstone 5).
1Versions 1511 (November Update / Threshold 2) and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2016
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP2

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Enterprise, Pro
  • Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP2

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows 7 SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP2

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP2

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 365 Business, Business Premium1
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP2

1Microsoft Office 365 Business Essentials is not supported.

Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 2016
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or later
Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 2016
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or later
Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Operating Systems
  • Microsoft Windows 10 Education, Enterprise, Pro1
  • Microsoft Windows 8.1 Update 0-1Enterprise, Pro
  • Microsoft Windows 7 SP1 SP0-SP1 Enterprise, Professional, Ultimate23

1Supports versions 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), 1709 (Fall Creators Update / Redstone 3), and 1803 (April 2018 Update / Redstone 4).
1Versions 1511 (November Update / Threshold 2), 1809 (October 2018 Update / Redstone 5), and 1903 (May 2019 Update / 19H1) are not supported.
2Dell Data Guardian geolocation (Beacon) feature is not supported.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

  • Visual C++ 2015 Redistributable Package Update 3 (x86 and x64)
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Data Guardian through the installation wizard.
Note:
Microsoft Office

Dell Data Guardian uses an Office plug-in for product functionality. The plug-in is supported on Office versions:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or later
Note:
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
Note: Dell Data Guardian does not support Windows Edge.
Cloud Sync Clients
  • Dropbox
  • Dropbox for Business1
  • Box2
  • Google Drive3
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Dropbox for Business is only supported on Windows.
2Box Tools and Box Edit are not supported with Dell Data Guardian.
3Google Backup and Sync is not supported.

Mac

Dell Data Guardian has specific Hardware and Software requirements for Mac. Click the appropriate subject for more information.

Hardware

  • Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon Processors are all supported
  • 2 GB RAM
  • 200 MB free disk space

Software

Click the appropriate product version for specific software requirements. For more information, reference, How to Identify the Dell Data Guardian Version.

Operating Systems:
  • macOS Mojave 10.14.0 to 10.14.5
  • macOS High Sierra 10.13.6
  • macOS Sierra 10.12.6
Microsoft Office:
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS Mojave 10.14.0 to 10.14.4
  • macOS High Sierra 10.13.6
  • macOS Sierra 10.12.6
Microsoft Office:
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS Mojave 10.14.0 to 10.14.4
  • macOS High Sierra 10.13.6
  • macOS Sierra 10.12.6
Microsoft Office:
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS Mojave 10.14.0 to 10.14.1
  • macOS High Sierra 10.13.3 to 10.13.4
  • macOS Sierra 10.12.6
Microsoft Office:
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers:
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS Mojave 10.14.0 to 10.14.1
  • macOS High Sierra 10.13.5 to 10.13.6
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6
Microsoft Office:
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers:
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS High Sierra 10.13.3 to 10.13.6
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6
Microsoft Office:
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers:
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS High Sierra 10.13.2 to 10.13.4
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6
Microsoft Office:
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers:
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS High Sierra 10.13.0 to 10.13.2
  • macOS Sierra 10.12.6
  • Mac OS X El Capitan 10.11.6
Microsoft Office:
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers:
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS Sierra 10.12.5 to 10.12.6
  • Mac OS X El Capitan 10.11.6
  • Mac OS X Yosemite 10.10.5
Microsoft Office:
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers:
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:
  • macOS Sierra 10.12.3 to 10.12.4
  • Mac OS X El Capitan 10.11.6
  • Mac OS X Yosemite 10.10.5
Microsoft Office:
  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2
Note: For Office versioning, reference What Version of Office am I Using? This hyperlink is taking you to a website outside of Dell Technologies.
Web Browsers:
  • Internet Explorer 11.X and later
  • Mozilla Firefox 41.X and later
  • Google Chrome 46.X and Later
  • Mac Safari
Cloud Sync Clients
  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

   

Videos

     

Affected Products

Dell Data Guardian
Article Properties
Article Number: 000178173
Article Type: How To
Last Modified: 22 Oct 2024
Version:  18
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