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托管网络上的系统通常依赖于静态 IP 地址，以确保它们符合管理 IT 组的可用性和可发现性要求。唯一硬件 MAC 地址用于识别和管理网络上的各个资产。当对接的笔记本电脑或笔记本电脑系统配置了静态 IP 地址时，坞站可能会阻碍 MAC 地址直通通信。这样，只要笔记本电脑与具有默认 DHCP IP 地址配置的坞站对接，IT 部门就无法在网络上管理笔记本电脑。
Cause
无相关原因。
Resolution
为确保坞接的静态 IP 笔记本电脑可管理，还必须为坞站分配和配置静态 IP 地址，以确保 MAC 地址直通正常工作。
Affected Products
Chromebook, Alienware, Inspiron, Latitude, Vostro, XPS, Mobile Workstations
Article Properties
Article Number: 000147357
Article Type: Solution
Last Modified: 04 Sep 2024
Version: 5
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Article Properties
Article Number: 000147357
Article Type: Solution
Last Modified: 04 Sep 2024
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.