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SC Storage Customer Notification - SC280 or SCv180 enclosures may allocate only one spare drive when deployed

Summary: The proper amount of Managed Spares drives are not being allocated when installing SCv180 or SC280 enclosures on certain SCOS versions.

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Symptoms

This alert pertains to SC280 or SCv180 84 drive enclosures. It contains specific information related to system features and/or functionality.

Notification: 
It is a best practice recommendation to have a minimum of four Managed Spares per fully populated SC280 or SCv180 enclosure. However, when deploying an SC280 or SCv180 enclosure connected to a new or an existing Storage Center system, Dell Storage Manager may not allow more than a single Managed Spare to be allocated.

Workaround:
If the Storage Center OS version is less than 7.x, use the Storage Center GUI during SC280 or SCv180 deployment and choose the proper amount of Managed Spares.
If the Storage Center OS version is 7.0.1 through 7.1.12, Dell Technical Support will need to manually set the proper amount of Managed Spares via the command line. Contact Dell Technical Support to assist.

Affected versions:
SC040, SCv2000 series, SC4020, SC5020, SC7020, SC8000, and SC9000 Storage Center platforms running SCOS version less than 7.1.20.

Resolution:
This is resolved in SCOS versions 7.1.20 and 7.2.10 and higher.

 

Affected Products

Dell Compellent SC280, Dell Compellent SC4020, Dell Storage SC8000, Dell Compellent Series 40, Dell Storage SC180, Dell Storage SCv2000, Dell Storage SCv2020, Dell Storage SCv2080, Dell Storage SC5020, Dell Storage SC7020, Dell Storage SC9000