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What is Dell Pair?

Summary: The following article provides information about the Dell Pair software. This software makes it easier to connect your Dell Bluetooth devices to your Dell computer.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Table of Contents:

  1. Introduction
  2. Software Requirements
  3. Installing Dell Pair
  4. Dell Pair Features
  5. Supported Platforms and Peripherals
  6. Troubleshooting
  7. Additional Information

 

Introduction

 

Dell Pair is a software utility that is available on certain Dell platforms and supports pairing seamlessly to Dell Bluetooth devices. (For Example: Bluetooth devices such as your wireless mouse, keyboard, or headset.) When Dell Pair is enabled, the utilities User Interface (UI) automatically prompts pairing with any Dell Bluetooth device within Bluetooth detection range of the Dell computer.

 

Software Requirements

 

The Dell Pair application has the following requirements:

  • Windows 11
  • Windows 10 (Version 10.0.19041 and above.)
  • Bluetooth Version 5.0 or higher
  • Bluetooth is enabled

 

Installing Dell Pair

 

    You can manually download and install the utility from the Dell applications Drivers & Downloads page:

    Note: You need administrator privileges to make software changes to your Dell computer.

     

    Note: Dell Technologies recommends downloading the Dell Pair application from its support page to ensure that you are installing the latest version of the utility available.

     

    1. Browse to the: Dell Pair Drivers & Downloads page

    2. Select the Operating System that is running on the Dell computer.

    3. Under Category, select Application.

    4. Locate the Dell Pair software package.

    5. Click Download and save the file to your Dell computer.

    6. Open File Explorer and browse to the location where downloaded files are saved.

    7. Double-click the downloaded setup file and follow the on-screen instructions to complete the installation process.

    Note: Use the applications user guide on the documentation page on the software product page to get full install or uninstall instructions. (Including Command-Line installation.)

     

    Note: Dell Pair comes preinstalled on selected Dell platforms.

     

    All supporting documentation for the Dell Pair application can be found on the Dell Support site:

     

    Dell Pair Features

     

    The Dell Pair notification appears automatically. It appears when a Bluetooth device that supports detection by Dell Pair is turned on and is within detection range of the Dell computer.

    Dell Pair User Interface

    1 Dell Pair Settings 2 Start Pairing using Bluetooth

     

    When the UI appears, you can click Pair to seamlessly pair the Dell Bluetooth device with the Dell computer.

    You can open the user interface for the Dell Pair application from the start menu:

    • Start Menu

      • Dell

        • Dell Pair

    From the Dell Pair user interface, you can change the Dell Pair setting. You can enable or disable the Dell Pair application by sliding the switch to either the ON or OFF position.

    Dell Pair Settings

    1 Software Version Information 2 Enable or Disable Dell Pair
    3 Learn More    

     

    Note: Once the application is disabled, you must relaunch Dell Pair from the Windows start menu.

     

    Supported Platforms and Peripherals

     

    The Dell Pair software comes preinstalled on the following computers:

    Inspiron Vostro XPS Latitude Dell Pro Premium Dell Pro Plus Dell Pro Rugged Precision
    13 5320 3440 13 9315 3330 PA13250 PB13250 RA13250 3480
    13 5330 5320 13 9315 2-in-1 3340 PA14250 PB14250 RB14250 3490
    14 5420 5620 13 Plus 9320 3440   PB16250   3570
    14 5425 5625 13 9340 3450       3571
    14 5430 5630 14 9440 3540       3580
    14 5435 5635 15 9520 3550       3581
    16 5620 5640 15 9530 5320       3590
    14 5440 7620 16 9640 5330       3591
    14 5445   17 9720 5340       5470
    16 5625    17 9730 5350       5480
    16 5630     5430       5490
    16 5635     5431       5570
    14 5640     5440       5690
    14 5645     5450       5770
    14 Plus 7420     5530       7670
    14 7430 2-in-1     5531       7680
    14 Plus 7430     5540       7770
    14 7435 2-in-1     5550       7780
    14 Plus 7440     7320        
    14 7440 2-in-1     7330        
    14 7445 2-in-1     7350        
    16 Plus 7620     7350 Detachable        
    16 Plus 7630     7420        
    16 Plus 7640     7430        
    16 7630 2-in-1     7450        
    16 7635 2-in-1     7530        
    16 7640 2-in-1     7650        
          9330        
          9430        
          9440 2-in-1        
          9450 2-in-1        

     

    Note: Did your computer arrive without Dell Pair? If so, you can check on the installation requirements and the latest supported models in your service manual on the following support site page:

     

    Supported Peripherals
    Dell Pro Compact Silent Mouse (MS355): Alternatively, Dell Silent Mouse Dell Pro Wireless Headset (WL3024): Alternatively, Dell Wireless Headset Dell Pro Compact Silent Keyboard and Mouse (KM555): Alternatively, Dell Silent Keyboard and Mouse
    Dell Bluetooth Travel Mouse (MS700) Dell Pro Plus Wireless Active Noise Cancelling (ANC) Headset (WL5024): Alternatively, Dell Pro Wireless ANC Headset Dell Premier Collaboration Keyboard and Mouse (KM900):
    • Dell Premier Collaboration Keyboard (KB900)
    Dell Premier Rechargeable Mouse (MS900) Dell Pro Premium Wireless ANC Headset (WL7024): Alternatively, Dell Premier Wireless ANC Headset  

     

     

    Troubleshooting

     

    Problems Possible solutions
    Dell Pair notification does not open when a Dell Bluetooth device is turned on for the first time.
    • Windows 10 (version 19041) is the oldest version to support Dell Pair
    • Bluetooth version 5.0 or higher is required
    • Bluetooth is supported on the Dell computer. It is turned ON under Windows settings
    • The Dell Bluetooth device supports detection by Dell Pair
    • The Dell Bluetooth device is placed close to the detection range of the computer
    • Check the Dell computer and the Dell Bluetooth device both have sufficient battery charge to operate
    • The Dell Bluetooth device has the latest firmware
    • The Bluetooth controller on the Dell computer is from Intel
    • Power cycle the Dell Bluetooth device
    Dell Pair reports a pairing error.
    1. If the Dell Bluetooth device is brought near the Dell computer and is in pairing mode, the Dell pair UI aids pairing
    2. Wait for the pairing error User Interface (UI) to auto dismiss
    3. Move the Dell Bluetooth device far away from the Dell computer (For example: To a distance greater than 40 cm (15.75 inches))
    4. Bring the Dell Bluetooth device slowly back near the Dell computer
    5. Ensure that the Dell Bluetooth device is in pairing mode. Ensure that the pairing LED starts to blink

    Additional Information

    Bluetooth Troubleshooting Support

    Learn how to use and troubleshoot problems with the Bluetooth devices that you use with your computer. You can find information about Troubleshooting steps, How-To guides, and relevant Support Videos for assistance.

    For the Dell Pair User Guide, browse to the Dell Pair Manual Page. Touch or click View PDF to the right of the User Guide, which is in the Manuals and Documents section.

    Affected Products

    Dell Pro Compact Silent Keyboard and Mouse - KM555, Dell Pro 13 Premium PA13250, Dell Pro 14 Premium PA14250, Dell Pro 13 Plus PB13250, Dell Pro 14 Plus PB14250, Dell Pro 16 Plus PB16250, Dell Pro Rugged 13 RA13250, Dell Pro Rugged 14 RB14250 , Dell Wireless Headset - WL3024, Dell Pro Wireless ANC Headset - WL5024, Dell Premier Wireless ANC Headset - WL7024, Inspiron 13 5320, Inspiron 13 5330, Inspiron 14 5420, Inspiron 14 5425, Inspiron 14 5430, Inspiron 14 5435, Inspiron 14 5440, Inspiron 14 5445, Inspiron 14 Plus 7420, Inspiron 14 7430 2-in-1, Inspiron 14 Plus 7430, Inspiron 14 7440 2-in-1, Inspiron 14 Plus 7440, Inspiron 14 7445 2-in-1, Inspiron 16 5620, Inspiron 16 5625, Inspiron 16 5630, Inspiron 16 5635, Inspiron 16 5640, Inspiron 16 5645, Inspiron 16 Plus 7620, Inspiron 16 7630 2-in-1, Inspiron 16 Plus 7630, Inspiron 16 7635 2-in-1, Inspiron 16 7640 2-in-1, Inspiron 16 Plus 7640, Latitude 3330, Latitude 3340, Latitude 5320, Latitude 5330, Latitude 5340, Latitude 5350, Latitude 7320, Latitude 7330, Latitude 7340, Latitude 7350, Latitude 7350 Detachable, Latitude 9330, Latitude 3440, Latitude 3450, Latitude 5431, Latitude 5440, Latitude 5450, Latitude 7420, Latitude 7430, Latitude 7450, Latitude 9430, Latitude 9440 2-in-1, Latitude 9450 2-in-1, Latitude 3540, Latitude 5530, Latitude 5531, Latitude 5540, Latitude 5550, Latitude 7530, Latitude 7650, Latitude 5430, Precision 3480, Precision 3490, Precision 5470, Precision 5480, Precision 5490, Precision 3570, Precision 3571, Precision 3580, Precision 3581, Precision 3590, Mobile Precision 3591, Mobile Precision 5690, Precision 7680, Precision 5770, Precision 7770, Precision 7780, Vostro 5320, Vostro 14 3440, Vostro 5620, Vostro 5625, Vostro 16 5630, Vostro 16 5635, Vostro 16 5640, Vostro 7620, XPS 13 9315 2-in-1, XPS 13 9315, XPS 13 9340, XPS 15 9520, XPS 15 9530, XPS 16 9640, XPS 17 9720, XPS 17 9730 ...
    Article Properties
    Article Number: 000201693
    Article Type: How To
    Last Modified: 27 Mar 2025
    Version:  13
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