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强制关机后出现 BitLocker 恢复提示

Summary: 解决在某些 Dell Latitude 和 Precision 系统上强制挂机后出现 BitLocker 恢复提示的问题。

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Symptoms

如果对 Windows 强制关机（按住电源按钮直至关闭系统电源），系统将在下次启动时提示输入 BitLocker 密钥。以下平台可能会出现此症状：
  • Latitude 7370
  • Latitude E7270/E7470
  • Latitude E5270/E5470/E5570
  • Precision Mobile 7510/7710

Resolution

新的 TPM（可信协议模块）固件 1.3.2.8 版现已在戴尔支持网站上推出，以解决此问题。  请下载以更新您的系统。

Affected Products

Latitude 7370, Latitude E5270, Latitude E5470, Latitude E5570, Latitude E7270, Latitude E7470, Precision 7510, Precision 7710
Article Properties
Article Number: 000140883
Article Type: Solution
Last Modified: 10 Apr 2021
Version:  3
Find answers to your questions from other Dell users
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Article Properties
Article Number: 000140883
Article Type: Solution
Last Modified: 10 Apr 2021
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.