The HBA355e may be supplied in a separate box alongside the Dell PowerEdge server. The HBA355e ships configured with the low-profile PCI bracket-attached card. Depending on available PCI-e slots within the host server, it may be necessary to unscrew the low-profile bracket and attach the full-height bracket. More details can be found in the Dell Host Bus Adapter User's Guide HBA 355 and 350 Series.
Figure 1: HBA355e low-profile configuration showing a full-height bracket with three screws
Which PCI-e slot must the HBA355e be inserted?
Select a PCI-e slot that does not obstruct the insertion of the SFF-8844 SAS connector. Otherwise, it may not be possible for the connection to train on the connected device and form an SAS link.
Figure 2: SFF-8844 SAS cable connector
Dell PowerEdge administrators can lookup the model server Installation and service manual under the Expansion card installation guidelines section. Go to Dell.com/support, select your PowerEdge server model, or enter the PowerEdge service tag. The product manuals can be found under the Documentation tab.
Figure 3: Sample PowerEdge Riser configuration under View product specs
The HBA355 is not listed in the expansion cards section for my PowerEdge model.
Do not confuse this the HBA355e external SAS HBA adapter with the HBA355i model. If the HBA355 is not listed, use FOXCONN (External Adapter) or PERC external HBA as an analog for the HBA355e card. If the information you need is not available contact Dell PowerEdge Technical Support.
Not getting a SAS link with the connected device? Try the following: