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Trådløst Dell-headset WL3024 eller WL7024 ikke registreret i Dell Peripheral Manager, når du bruger Bluetooth-forbindelse

Summary: Denne artikel indeholder oplysninger om, hvordan Dells trådløse headset WL3024 eller WL7024 fungerer sammen med Dell Peripheral Manager.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Dell Peripheral Manager (DPeM) registrerer muligvis ikke Dells trådløse headset, når de tilsluttes computeren via Bluetooth-forbindelse.

Berørte headsets:

  • Trådløs Dell-headset - WL3024
  • Trådløst Dell Premier ANC-headset – WL7024

Cause

DPeM version 1.7.0 og derunder understøtter ikke Bluetooth til WL3024 eller WL7024.

Resolution

Opdatering til DPeM version 1.7.2 eller nyere på computeren løser problemet. For at downloade og installere DPeM skal du se Sådan downloades og installeres Dell-drivere.

Affected Products

Dell Peripheral Manager, Dell Pro Wireless Headset WL3024, Dell Premier Wireless ANC Headset - WL7024

Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations
Article Properties
Article Number: 000219052
Article Type: Solution
Last Modified: 11 Apr 2025
Version:  6
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