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使用藍牙連線時,Dell Peripheral Manager 中未偵測到 Dell 無線耳機 WL3024 或 WL7024

Summary: 本文提供 Dell 無線耳機 WL3024 或 WL7024 行為與 Dell Peripheral Manager 的相關資訊。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Dell Peripheral Manager (DPeM) 在使用藍牙連線將 Dell 無線耳機連接至電腦時,可能無法偵測到耳機。

受影響的耳機:

  • Dell 無線耳機 - WL3024
  • Dell Premier 無線 ANC 耳機 - WL7024

Cause

DPeM 版本 1.7.0 及更舊版本不支援 WL3024 或 WL7024 的藍牙。

Resolution

在電腦上更新至 DPeM 版本 1.7.2 或更新版本可解決問題。若要下載並安裝 DPeM,請參閱 如何下載和安裝 Dell 驅動程式

Affected Products

Dell Peripheral Manager, Dell Pro Wireless Headset WL3024, Dell Premier Wireless ANC Headset - WL7024

Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations
Article Properties
Article Number: 000219052
Article Type: Solution
Last Modified: 11 Apr 2025
Version:  6
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