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Trådlösa Dell Pro WL3024- eller Dell Pro Premium ANC WL7024-headset hittades inte i Dell Peripheral Manager när Bluetooth-anslutning används

Summary: Den här artikeln innehåller information om Dell Pros trådlösa headset WL3024 eller Dell Pro Premium trådlöst ANC-headset WL7024 beteende med Dell Peripheral Manager.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Dell Peripheral Manager (DPeM) kanske inte upptäcker det trådlösa Dell-headsetet när du ansluter det till datorn via Bluetooth-anslutning.

Berörda headset:

  • Dell Pro trådlöst headset WL3024
  • Dell Pro Premium trådlöst headset med aktiv brusreducering WL7024

Cause

DPeM version 1.7.0 och lägre har inte stöd för Bluetooth för Dell Pro trådlöst headset WL3024 eller Dell Pro Premium trådlöst headset med aktiv brusreducering WL7024.

Resolution

Lös problemet genom att uppdatera till DPeM-version 1.7.2 eller senare på datorn. Information om hur du laddar ner och installerar DPeM finns i Ladda ner och installera Dell-drivrutiner.

Affected Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations, Dell Peripheral Manager, Dell Pro Wireless Headset WL3024 , Dell Pro Premium Wireless ANC Headset WL7024 ...

Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations
Article Properties
Article Number: 000219052
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  8
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