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Dell Pro WL3024 of Dell Pro Premium ANC WL7024 draadloze headsets worden niet gedetecteerd in Dell Peripheral Manager bij gebruik van een Bluetooth-verbinding

Summary: Dit artikel bevat informatie over de Dell Pro draadloze headset WL3024 of gedrag van de Dell Pro Premium draadloze ANC-headset WL7024 met Dell Peripheral Manager.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Dell Peripheral Manager (DPeM) detecteert de Dell draadloze headset mogelijk niet wanneer deze via een bluetooth-verbinding op de computer wordt aangesloten.

Betreffende headsets:

  • Dell Pro draadloze headset WL3024
  • Dell Pro Premium draadloze ANC-headset WL7024

Cause

DPeM versie 1.7.0 en lager biedt geen ondersteuning voor Bluetooth voor Dell Pro draadloze headset WL3024 of Dell Pro Premium draadloze ANC headset WL7024.

Resolution

Bijwerken naar DPeM versie 1.7.2 of hoger op de computer lost het probleem op. Voor het downloaden en installeren van DPeM raadpleegt u Dell drivers downloaden en installeren.

Affected Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations, Dell Peripheral Manager, Dell Pro Wireless Headset WL3024 , Dell Pro Premium Wireless ANC Headset WL7024 ...

Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations
Article Properties
Article Number: 000219052
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  8
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