Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Controlador RAID PowerEdge 12, H965i: OpenManage Server Administrator 11: Nenhuma unidade listada no compartimento após o upgrade do firmware do PERC H965

Summary: Nenhum disco rígido está listado no gabinete PowerEdge RAID Controller (PERC) H965 após o upgrade do firmware do controlador PERC para 8.4.0.0.18-27 com o OpenManage Server Administrator (OMSA) 11.0.0.X. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

O OpenManage Storage Services (OMSS) pode relatar um aviso: "Server Administrator is not compatible with firmware version", exibido na guia Information/Configuration no OMSS for PERC H965.
 
Tela de aviso do OMSS
Figura 1: Tela de aviso do OMSS

Essa condição é observada em plataformas 16G com backplanes X24 (R760).

Com os backplanes X12, o aviso está presente, mas o disco rígido ainda está presente sob o compartimento (R660, R760).

Outras plataformas também podem ser afetadas.

A condição afeta o OMSA 11.0.0 e a versão atualizada 11.0.0.1.

Cause

As versões mais antigas do OMSA 11 não são compatíveis com a versão de firmware PERC 8.4.0.0.18-27.

Resolution

Resolução:
O problema é resolvido na versão OMSA 11.0.1.

Solução alternativa:
Rebaixe o firmware do PERC para 8.0.0.0.18-86.

Affected Products

PowerEdge RAID Controller H965i Adapter, PowerEdge RAID Controller H965i Front, PowerEdge RAID Controller H965i MX, PowerEdge RAID Controller H965e Adapter

Products

OpenManage Server Administrator
Article Properties
Article Number: 000217856
Article Type: Solution
Last Modified: 02 Jan 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.