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PowerEdge R350: Failed to Deploy Windows Server 2019

Summary: PowerEdge R350 new deployment can deploy Windows Server 2022 but unable to deploy Windows Server 2019.

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Instructions

Prerequisite
  • Check PowerEdge operating system support matrix Server Operating Systems | Dell US.
  • Check if the ISO is known to be good and if able to deploy from other servers before. 
  • Operating system Driver pack version installed includes support operating system version planning to install. 
Symptoms 
  • Initiate stage, once loading of the operating system is completed, it prompts with the error "Windows Failed to Start" 
OS loading file
Figure 1: Operating system loading file

Error message, Windows failed to Start
Figure 2: Error message, Windows failed to Start.

Troubleshooting Guidance
  • Ensure iDRAC is using dedicated port with 1 GB speed. 
  • Ensure that ping test latency is <1 millisecond with no flapping. 
  • Ensure using UEFI mode.
  • Try the operating system deploy or Boot from Virtual Media. Check if the results are any different.
  • Reset PERC back to the default factory setting, then re-create a new VD. 
Resolution for this issue 
  1. Go to F10 Lifecycle Controller > Hardware Repurpose and select BIOS, Lifecycle Controller Data & PERC Cache
Screenshot of Lifecycle Controller, Configuration Wizard
Figure 3: Screenshot of Lifecycle Controller, Configuration Wizard
  1. Re-create a new Virtual Disk 
  2. Try both methods, operating system deploy or Boot from Virtual Media, to be able to continue operating system installation. 
Screenshot of OS Installation version selection
Figure 4: Screenshot of operating system installation version selection

Affected Products

PowerEdge R350
Article Properties
Article Number: 000217177
Article Type: How To
Last Modified: 08 Sep 2023
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000217177
Article Type: How To
Last Modified: 08 Sep 2023
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.