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Article Number: 000215120

Triggering Laptop Mode on Dell G15 5530 and G16 7630 Laptops Limits the Power to the GPU

Summary: The following article provides information about what happens when the Laptop mode is triggered on Dell G15 5530 or G16 7630 laptops. Moving or shaking the laptops during use triggers the laptop mode which limits the GPUs power consumption for a better user experience. ...

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Article Content

Symptoms

Excessive movement is causing Laptop mode to be triggered

 

Owning Dell G15 5530, G16 7630 gaming laptops and playing a game or using a heavy loading GPU application may cause the following issue: (Graphical Processing Unit)

You can trigger laptop mode by holding the computer at a certain angle, or excessive shaking, movement of the computer. This causes the in game Frames Per Second (FPS) to drop or can cause the performance to worsen.

Cause

Note: The laptop is working as expected under these conditions.
 

Laptop mode limits the GPUs power consumption and causes the performance to deteriorate when there is heavy loading on the GPU.

Resolution

The following steps stop you from triggering Laptop mode:

  1. Keep the computer at a fixed or horizontal angle during use.

  2. Do not move the laptop during use.

  3. Restart the laptop and open the game or the application which is using the GPU heavily.

  4. Avoid shaking the laptop during use.

Article Properties

Affected Product

Dell G15 5530, Dell G16 7630

Last Published Date

20 Jun 2023

Version

2

Article Type

Solution

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