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Article Number: 000211410

DSA-2023-082: SupportAssist for Home PCs Security Update for Installer Executable File for Local Privilege Escalation (LPE) Vulnerability

Summary: Dell SupportAssist for Home PCs for first time installation remediation is available for Installer Executable file that could be exploited by malicious users to compromise the affected system. ...

Article Content

Impact

High

Details

Proprietary Code CVEs Description CVSS Base Score  CVSS Vector String
CVE-2023-25535 Dell SupportAssist for Home PCs Installer Executable file version prior to 3.13.2.19 used for initial installation has a high vulnerability that can result in local privilege escalation (LPE). This vulnerability only affects first-time installations done prior to 8th March 2023.  7.2  CVSS:3.1/AV:L/AC:H/PR:H/UI:R/S:C/C:H/I:H/A:H This hyperlink is taking you to a website outside of Dell Technologies.
Proprietary Code CVEs Description CVSS Base Score  CVSS Vector String
CVE-2023-25535 Dell SupportAssist for Home PCs Installer Executable file version prior to 3.13.2.19 used for initial installation has a high vulnerability that can result in local privilege escalation (LPE). This vulnerability only affects first-time installations done prior to 8th March 2023.  7.2  CVSS:3.1/AV:L/AC:H/PR:H/UI:R/S:C/C:H/I:H/A:H This hyperlink is taking you to a website outside of Dell Technologies.
Dell Technologies recommends all customers consider both the CVSS base score and any relevant temporal and environmental scores that may impact the potential severity associated with a particular security vulnerability.

Affected Products and Remediation

 CVEs Addressed  Product Affected Versions Remediated Versions  Link
 CVE-2023-25535 Dell SupportAssist SupportAssistInstaller.exe file version prior to 3.13.2.19 Version 3.13.2.19  N/A
 CVEs Addressed  Product Affected Versions Remediated Versions  Link
 CVE-2023-25535 Dell SupportAssist SupportAssistInstaller.exe file version prior to 3.13.2.19 Version 3.13.2.19  N/A
Customers are not required to take any step or need to upgrade or remove any component of Dell SupportAssist for Home PCs.

SupportAssistInstaller.exe is a standalone executable which is used only during fresh install of Dell SupportAssist for Home PCs from Dell portals.

If SupportAssist was downloaded or installed before 8th March 2023, then place remove any existing version of the SupportAssistInstaller.exe (SupportAssist for Home PCs is not affected.)
 
NOTE: The table in the Affected Products and Remediation section may not be a comprehensive list of all affected supported versions and may be updated as more information becomes available.

Acknowledgements

Dell Technologies would like to thank JaeHeng Yoon with JENBlack Soft for reporting this issue.
 

Revision History

Revision Date Description
1.02023-04-10  Initial Release
2.02023-09-01Added icons for external links, otherwise no other changes to content.

Related Information

Dell Security Advisories and Notices
Dell Vulnerability Response Policy
CVSS Scoring Guide

Legal Information

Article Properties

Affected Product

SupportAssist, SupportAssist for Home PCs

Last Published Date

01 Sep 2023

Article Type

Dell Security Advisory

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