VCF on VxRail:升级捆绑包下载失败,并显示错误 DepotConnectionFailureException:“下载捆绑包时出错... 来自 dl.dell.com:nulll”

Summary: 本文介绍如何解决尝试在 SDDC Manager 上下载 VxRail 捆绑包时遇到的问题。然后它失败并显示 null 错误。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在 SDDC Manager UI 中出现此错误的情况下: 
 

DepotConnectionFailureException: Error downloading bundle [https://dl.dell.com/downloads/DLD3273_VxRail-7.0.400-Composite-Upgrade-Slim-Package-for-7.0.x.zip] from dl.dell.com:null 


显示捆绑包错误的图示
lcm-debug.log

2023-03-01T15:32:21.713+0000 ERROR [vcf_lcm,9e0fca36b3bcdf3f,38ba,bundleId=VXRAIL7-0-400-27701512DLD3273_VxRail-7-0-400-Composite-Upgrade-Slim-Package-for-7-0-x-zip] [c.v.e.s.l.b.d.d.DepotBundleDownloadServiceImpl,Scheduled-5] Got IOException while downloading bundle https://dl.dell.com/downloads/DLD3273_VxRail-7.0.400-Composite-Upgrade-Slim-Package-for-7.0.x.zip: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
2023-03-01T15:32:21.713+0000 ERROR [vcf_lcm,9e0fca36b3bcdf3f,38ba] [c.v.e.s.l.s.i.BundleDownloadExceptionHandlerImpl,Scheduled-5] Bundle download failed
com.vmware.evo.sddc.lcm.model.depot.exception.DepotConnectionFailureException: Error downloading bundle https://dl.dell.com/downloads/DLD3273_VxRail-7.0.400-Composite-Upgrade-Slim-Package-for-7.0.x.zip from dl.dell.com:null

 

Cause

此问题是由于 SDDC Manager 未将代理证书导入其信任存储库而导致的。

有一个代理集,并且站点已连接。
在对日志进行进一步调查后,发现尝试通过代理访问 dl.dell.com 时出现证书错误。

Resolution

要解决此问题,请遵循此 VMware 文章 如何将代理服务器证书导入 SDDC Manager 信任存储库。(77262),本超链接将引导您访问非 Dell Technologies 运营的网站。 以将代理证书导入 SDDC Manager 信任存储库。 
 

Affected Products

VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF, VxRail P580N VCF, VxRail S570 VCF, VxRail V570 VCF

Products

VxRail V570F VCF
Article Properties
Article Number: 000210893
Article Type: Solution
Last Modified: 17 May 2026
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.