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VCF on Dell VxRail: Replacing vRSLCM certificates failed

Summary: While deploying vRSLCM from SDDC Manager, it throws an error "Replacing vRSLCM certification failed".

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

While deploying vRSLCM from SDDC Manager, it throws an error "Replacing vRSLCM certification failed".

/var/log/vmware/vcf/domainmanager/domainmanager.log:
  
Error while executing 'create csr config'

image.png
 
 

Cause

vRSLCM requires bi-directional communication between SDDC Manager and vRSLCM VMs on port 22 for SSH.
If there is only one-way traffic between these VMs, it fails to replace the certificates.

Resolution

To resolve this issue, verify the connectivity between VMs:

Using an SSH session, run this command from vRSLCM VM: 
curl -v telnet://ssdc manager IP:22
Using an SSH session, run this command from SDDC Manager VM: 
curl -v telnet://vRSLCM IP:22
Perform any updates to firewall rules as per the results obtained from the above commands.

Affected Products

VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF, VxRail P580N VCF, VxRail S570 VCF, VxRail V570 VCF

Products

VxRail V570F VCF
Article Properties
Article Number: 000209988
Article Type: Solution
Last Modified: 07 Nov 2023
Version:  2
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