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Article Number: 000207773

PowerStore: NVMe Expansion Enclosure Temporary Power Supply Alert is Raised

Summary: An alert is raised for the NVMe expansion enclosure's power supply reporting "uninitialized power supply unit has failed" with symptom code 0x00308903 or 0x00308704. The alert is auto cleared within approximately two minutes. ...

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Article Content

Symptoms

Alert is raised for the NVMe expansion Power Supply.

symptom code 0x00308903 or 0x00308704

Cause

This alert is raised due to the high sensitivity of the hardware component checks in the NVMe expansion enclosure.

Resolution

No action is required for this alert unless the alert persists and does not automatically clear. If the alert does persist, investigate the health of the Power Supply.

PowerStoreOS 3.6.1.0 and later has a fix that prevents this alert from being raised unnecessarily.

Additional Information

Dell Technologies article 130344, PowerStore Alerts: Expansion Enclosure and Expansion Enclosure Power Supply Unit (PSU) States

Article Properties

Affected Product

PowerStore

Last Published Date

26 Mar 2024

Version

6

Article Type

Solution

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