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Dell VNX: An error occurs if the netbios domain name is longer than 15 characters (User Correctable)

Summary: When renaming the cifs computer name in VNX, a temporary netbios server is created. If the domain name is longer than 15 characters, an error will occur.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

- An error occurs when creating a netbios server.

<example>
server_cifs server_2 -add netbios=netbiosserver,domain=xxxxxx.com.local,interface=<interface_name>
server_2 :
Error 13157007742: server_2 : The 'XXXXXX.COM.LOCAL' Netbios domain name is invalid.


- When checking server_log, the following error was generated.
 
2022-mm-dd hh:mm:ss: SMB: 3: NETBIOS domain length must be less than 15 chars
2022-mm-dd hh:mm:ss: SMB: 3: The 'XXXXXX.COM.LOCAL' Netbios domain name is invalid.
2022-mm-dd hh:mm:ss: SMB: 3: Cifs error: Bad domain name
2022-mm-dd hh:mm:ss: ADMIN: 3: Command failed:  cifs add netbios=NETBIOSSERVER domain=XXXXXX.COM.LOCAL interface=<interface_name>



Cause

The netbios domain name needs to be 15 characters or less.

Resolution

Please configure the netbios domain name with no more than 15 characters.

<example>
server_cifs server_2 -add netbios=netbiosserver,domain=xxxxxx,interface=<interface_name>
server_2 : done

Additional Information

- The following page describes the character limit for netbios domain names.
https://learn.microsoft.com/en-us/troubleshoot/windows-server/identity/naming-conventions-for-computer-domain-site-ou

- The following page describes the differences between netbios domain names and dns domain names.
https://learn.microsoft.com/en-us/exchange/disjoint-namespace-scenarios-exchange-2013-help

Affected Products

VNX VG10, VNX VG2, VNX VG50, VNX VG8, VNX1 Series, VNX2 Series, VNX5200, VNX5300, VNX5400, VNX5500

Products

VNX5700, VNX5800, VNX7500, VNX7600, VNX8000
Article Properties
Article Number: 000203678
Article Type: Solution
Last Modified: 17 Jan 2023
Version:  3
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