Windows Server: Error in RDS Workgroup Environment
Summary: The article resolves error in RDS Workgroup Environment
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Remote desktop licenses not working in workgroup environment.
The user receives the below error:
There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes. Contact your System Administrator to fix this problem.
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Cause
Only Per Device remote desktop licenses are supported in a workgroup environment.
Resolution
Change the remote desktop licenses to Per Device. This can be done in Remote Desktop License manager by right-clicking the Per User licenses and choosing to convert to Per Device.
If Per User licenses are required, then a domain must be created and all the servers joined to the domain.
In a workgroup environment, the license mode of the server should be set to 2 for Per Device and the license server name should be configured to allow remote desktop licenses to be issued.
This can be configured in the following registry locations by going to Start > Run then type regedit then press enter.
4 = Per user
2 = Per Device
The license server can also be set through the registry here:
If Per User licenses are required, then a domain must be created and all the servers joined to the domain.
In a workgroup environment, the license mode of the server should be set to 2 for Per Device and the license server name should be configured to allow remote desktop licenses to be issued.
This can be configured in the following registry locations by going to Start > Run then type regedit then press enter.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM\Licensing Core DWORD LicensingMode
4 = Per user
2 = Per Device
The license server can also be set through the registry here:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Parameters\LicenseServers REG_MULTI_SZ SpecifiedLicenseServers = Servername
Affected Products
Microsoft Windows Server 2019, Microsoft Windows 2008 Server R2Products
Microsoft Windows Server 2016, Microsoft Windows 2008 Server Service Pack 2, Microsoft Windows 2012 Server, Microsoft Windows 2012 Server R2Article Properties
Article Number: 000203627
Article Type: Solution
Last Modified: 28 Nov 2024
Version: 6
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