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PowerStore: System Health Checks detects recovery file

Summary: The System Health Checks detected unexpected recovery files.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

System Health may fail the FSCK Leftover Check and display a failure message such as "/cyc_var/cyc-cfg.txt.d/cyc-sys-mode-override.txt exists, please refer to (KB#000201738)" one of the following scenarios:
 

  • Running a System Check using PowerStore Manager (UI) with the Run System Check option or with the Run Upgrade Extensions option:
  • Running a System Check using PowerStore Manager (UI) with the Run Upgrade Extensions option (PowerStoreOS 2.1.x only)
image.png
  • Running the System Health Service Script (svc_health_check) using an SSH connection:
Note: Output truncated for illustrative purposes.
  
[SVC:service@1KGRJM3-A user]$ svc_health_check run -rhc fsck_leftover_check
Name                  Location  Status     Description
FSCK Leftover Check   node_a    Failed     /cyc_var/cyc-cfg.txt.d/cyc-sys-mode-override.txt exists, please refer to (KB#000201738)
FSCK Leftover Check   node_b    Failed     /cyc_var/cyc-cfg.txt.d/cyc-sys-mode-override.txt exists, please refer to (KB#000201738)
  
The above message indicates that unexpected recovery files were detected on the appliance.

If System Health detects this condition, NDU will fail resulting in a node failure. NDU and maintenance operations should not be performed until this issue is resolved.

Contact technical support for assistance. Reference KB # 000201738 for expedited attention and resolution. 

Additional Information

For more information on System Health Checks, see KB 000198084 PowerStore: How to use the System Check feature or KB 000192601 PowerStore: How to Check the Health of the Cluster Before Software Upgrade Using Pre-Upgrade Health Check and System Check.

Affected Products

PowerStore
Article Properties
Article Number: 000201738
Article Type: How To
Last Modified: 28 Nov 2024
Version:  3
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