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DPC | Upgrade to DPC 19.7 failed with error "Missing docker and/or docker-compose package."

Summary: When trying to upgrade the DPC to version 19.7 and got an error "Missing docker and/or docker-compose package.", applying the Data Protection Central OS Update version dpc-osupdate-1.1.8-2.jar or above is required. ...

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Article Content


Instructions

When upgrading to DPC 19.7 and getting the following error:

# java -jar emc-dpc-19.7.0-7.jar
Unpacking emc-dpc-19.7.0-7.bin...
Verifying archive integrity... All good.
Uncompressing emc-dpc-makeself  100%
Running pre-checks for SSO installation
Error: Missing docker and/or docker-compose package. For OVA based installations, please use the DPC OS Update, or for software-only installation (i.e. installations not based on an OVA), please install docker with minimum version 20.10.14_ce-98.80.1 and docker-compose with minimum version 1.29.2-1.
skipping version check
DPC hostname resolved successfully.
Error: Some or all of the pre checks failed for SSO installation. Please resolve the above errors and retry.
emc-dpc-19.7.0-7.bin terminated.



Please apply Data Protection Central OS Update version "dpc-osupdate-1.1.8-2.jar " or above.
NOTE: The DPC OS will reboot itself automatically after the patch installation.

# java -jar dpc-osupdate-1.1.8-2.jar
Unpacking dpc-osupdate-1.1.8-2.bin ...
Verifying archive integrity...  100%   MD5 checksums are OK. All good.
Uncompressing dpc-osupdate-makeself  100%
OS Update started at: 2022-07-12 06:13:18EDT
Adding vendors to trust
********************************************
[Status]: Installing SLES12 SP5 OS update...
********************************************
... skipped.
*******************
OS Update complete!
*******************
Rebooting in 10 seconds ...
Enter ctrl-c to stop reboot


To verify the version of Data Protection Central OS Update running in the system:
# cat /etc/dpc-osupdates
#Created by OS upgrade. Do not modify
#Tue Jul 12 06:14:53 EDT 2022
version=1.1.8-2
buildDateTime=2022-06-13 14:59:28UTC
installDateTime=2022-07-12 06:14:53EDT
name=dpc-osupdates


To verify the version of docker packeges installed:
# rpm -qa |grep docker
docker-20.10.14_ce-98.80.1.x86_64
docker-compose-1.29.2-1.x86_64


After the OS patch was updated, the required docker packages were installed. Then the DPC 19.7 upgrade can be resumed. 
# java -jar emc-dpc-19.7.0-7.jar
Unpacking emc-dpc-19.7.0-7.bin...
Verifying archive integrity... All good.
Uncompressing emc-dpc-makeself  100%
Running pre-checks for SSO installation
Docker and docker-compose present
skipping version check
DPC hostname resolved successfully.
Pre-checks for SSO installation successful. Proceeding with DPC pre-checks.
Please enter the lockbox primary password (minimum 8 characters):
... skipped.
[Status]: Tue Jul 12 06:29:50 EDT 2022 - Upgrade completed from 19.6.0-5 to 19.7.0-7 in 504s
emc-dpc-19.7.0-7.bin terminated.

Additional Information

The Data Protection Central OS Update version "dpc-osupdate-1.1.8-2.jar " is only valid for DPC OVA-based installation.

If it is a software-only installation, the customer owns and configures the operating system to support the installation. The installation requirement is listed in the Data Protection Central 19.7 Getting Started Guide

Article Properties


Affected Product

Data Protection Central

Last Published Date

09 Aug 2022

Version

2

Article Type

How To