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Article Number: 000198738

My Dell 2.0 User Presence Detection

Summary: This article discusses the User Presence Detection feature of My Dell v2.0.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Affected Platform:

XPS 13 Plus 9320

Affected Software:

My Dell

Affected Version:

v2.0 and later

Cause

Not applicable.

Resolution

My Dell v2.0 introduces the User Presence Detection feature for listed affected platforms. When enabled, User Presence Detection can detect your presence while within the field-of-view (FOV) to control the behavior for:

  • Look Away Detect
  • Wake On Approach
  • Walk Away Lock

User Presence Detection
Figure 1: User Presence Detection

The Look Away Detect setting protects your data and saves power by dimming the screen when you are not engaged with the computer. When you turn your face away from the screen for more than 6 seconds, the computer screen dims to 0%. The screen will immediately brighten once it detects your face again.

Caution: Look Away Detect may not work properly in bright light conditions.

The Wake on Approach setting enables quicker sign-in by automatically turning on the display when detecting your presence.

If the Windows Hello feature is enabled, the camera recognizes your face and automatically unlocks the computer. If Windows Hello is not enabled, your password is required to unlock the computer.

Note:
Caution: Wake on Approach feature is suspended if the battery is low and not plugged in to a power source.

The Walk Away Lock setting turns off the display and automatically locks the computer when you walk away for more than 60 seconds.

Caution: Walk Away Lock feature is suspended if an application on the computer is requesting audio or display from the operating system (such as an active Zoom or Microsoft Teams call).

Article Properties

Affected Product

XPS 13 Plus 9320

Last Published Date

11 Jul 2023

Version

4

Article Type

Solution

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